Case Study: Carte Blanche Greetings achieves £100K/year savings and agile document automation with Bottomline's Transform

Flexible Document Automation Solution Meets Evolving Company Strategy

Carte Blanche Greetings, a UK-based global character brand company that ships 3,500–4,000 parcels daily, needed a flexible, scalable way to manage growing document and label requirements. The business wanted to minimize manual intervention, move from paper to electronic documentation where possible, and avoid the prohibitive cost and complexity of continually reprinting customer-specific logos, barcodes and dispatch documents—while still supporting many independent retailers who do not yet accept e-invoices.

Bottomline’s Transform provided a configurable document automation platform that creates and routes PDFs, prints barcodes and labels, and automatically chooses and processes statements, tickets and acknowledgements in parallel. The solution enabled rapid in-house changes to document formats and carriers, generated audit trails for every parcel, reduced manual work, increased efficiency and agility, and delivered estimated savings of about £100,000 per year.

Carte Blanche Greetings

Brian Bennet

Information Technology Manager