Case Study: Recology achieves 50%+ faster, 50%+ lower-cost accounts payable with Bottomline Paymode-X

Recology - Customer Case Study

Recology Inc., a medium‑sized environmental services company, faced slow, error‑prone, paper‑based AP processes that struggled to keep up with invoice volume, lacked visibility into status, and led to frequent late fees. Accounting Manager Larry Christensen and his team evaluated solutions and selected Bottomline in part for its low implementation costs to address these challenges.

Recology implemented Bottomline’s Paymode‑X invoice automation (supporting ACH, card, wire, and check), digitizing workflows, enabling remote processing, and integrating with their ERP and banks. The move delivered major gains—over 50% faster processing, more than 50% lower processing costs and errors, >75% increases in PO linkage and touchless processing, and over 25% fewer late payments—while improving vendor relationships, reporting, and AP visibility.

Recology