Case Study: The Merchants Company achieves 25% faster AP processing and 75% fewer paper checks with Bottomline’s Paymode-X

Overcoming manual processes was a priority for The Merchants Company. Enter Paymode-X

The Merchants Company, a medium-sized food industry enterprise, faced slow, costly and error-prone manual, paper-based accounts payable processes that prompted Controller Kirstie Evans to seek an automated solution. These inefficiencies hindered processing speed, visibility and cost control across vendor payments.

They implemented Bottomline’s Paymode-X for payment automation—processing vendors via ACH and check with seamless ERP and bank integration. The result: faster ramp-up, improved straight-through processing, easier vendor onboarding and reporting, and measurable gains—more than 25% faster AP processing, over 75% fewer paper checks, and over 75% higher cash-back rebates—delivering significant efficiency and value.

The Merchants Company

Kirstie Evans

Controller