Case Study: LegacyTexas Bank achieves accelerated commercial growth and increased core deposits with Bottomline's Digital Banking IQ

Poised to Win Primary Customer Relationships with Digital Banking Transformation

LegacyTexas Bank is a $9+ billion community bank with 42 branches across the Dallas–Fort Worth area that sought to become the primary payments and cash-management partner for middle‑market commercial clients. Although strong in commercial lending, the bank’s legacy online cash‑management system lacked capabilities, causing many commercial customers to keep deposits with larger national banks and limiting the bank’s ability to win primary relationships.

LegacyTexas selected Bottomline’s cloud-based Digital Banking IQ platform to replace its online business banking, adding personalized digital experiences, AI-driven insights, real‑time fraud protection and a seamless core integration. The solution went live nine months after kickoff, onboarded nearly 7,000 customers in the first year via a proactive adoption plan, and delivered measurable growth in core commercial deposits and treasury fee income while positioning the bank to attract larger, sophisticated corporate clients.

LegacyTexas Bank

Ian McKintosh

Chief Information Officer