Case Study: Kids Allowed achieves reliable, secure Direct Debit management with Bottomline PTX

Kids Allowed Confidence Returns with Secure Direct Debit Management Solution

Kids Allowed is a multi-site childcare provider (370 staff, ~600 full‑time equivalent children) that was struggling with unreliable direct debit processing for around 1,200 monthly payments. Hidden failures when parents changed bank details or cancelled payments went unnoticed until Bacs’ ADDACS reports triggered warnings, forcing time‑consuming manual checks and creating compliance risk.

Switching to Bottomline’s cloud PTX Direct Debit Management platform solved those issues: it integrated with Sage exports, kept smart‑card Bacs submissions, and provided AUDDIS and in‑app Bacs reporting. Implemented in under a month, the system restored tight control and audit trails, eliminated Bacs compliance warnings, streamlined collections and customer updates, and enabled plans for paperless mandates.

Kids Allowed

Kerris

Accounts Manager