Netsmart B2B Case Studies & Customer Successes

Netsmart is the trusted partner for health and human services’ largest connected community of providers and payers. Netsmart provides on demand and traditional software solutions to automate key financial, clinical and management processes for more than 18,000 organizations, including individual private practices, small group providers, community health centers, counties and more than 35 state systems, to help them improve the quality of life for millions of consumers. Netsmart has nearly 30 years of experience and offers comprehensive services and solutions for a variety of health and human services sectors: Behavioral Health, Mental Health, Public Health, Substance Abuse, Methadone, MR/DD and Social Services.

Ability Beyond Partners With Netsmart To Help Three-Fold More People With Disabilities Live Full And Rewarding Lives

Ability Beyond

Glenna Brown

Career Development Program Manager

CareRecord™ Workflow & Functionality Brings Increased Convenience, Productivity to Ada S. McKinley

Ada S. McKinley

All Care finds data-driven results with KPI Dashboards

All Care

Dan Meyler

CFO

Allegan County say Netsmart CareRecord has reduced paper, enhanced clinical workflow, increased client engagement and improved outcomes

Allegan County Health Department

Angelique Joynes

RN, MPH, Health Officer

AltaPointe Goes From Stacks To Stats With Netsmart’s Observer

AltaPointe

Steve Dolan

CIO

AltaPointe Takes Clinician Efficiency, Patient Care to a New Level with myAvatar

AltaPointe

Tuerk Schlesinger

CEO

Arrow Child & Family Ministries enhances foster care services through heightened recruitment and treatment foster care

Arrow Child & Family Ministries

Kansas Behavioral Health Agencies And Netsmart Partner On Health Homes Initiative To Drive Coordinated Care

Association of Community Mental Health Centers of Kansas

Kyle Kessler

Executive Director

Care Plus NJ - Customer Case Study

Care Plus NJ

Michelle Alkhalaileh

Chief Information Officer

Catholic Charities Improves Productivity, Engagement and Operations with Netsmart CarePathways Benchmarking

Catholic Charities

Maureen Dee

Executive Director

Childress Regional Medical Center - Customer Case Study

Childress Regional Medical Center

Emilee Stratton

Chief Financial Officer

Circle of Life Hospice partners with Netsmart to bring better care to its patients

Circle of Life Hospice

City of Baltimore uses a Netsmart CareRecord™ to test heroin users for HIV, enabling quicker and more effective treatment

City of Baltimore Department of Public Health

Glen Olthoff

STD/HIV Program Manager

Community Mental Health of Ottawa County saves time, money and enhances consumer satisfaction and outcomes with Netsmart’s CareRecord

Community Mental Health Ottawa County

Rich Francisco

Deputy Director

COMTREA adopts integrated EHR for more seamless care coordination

COMTREA

Andrea Cuneio

Vice President of IT

Concord Regional transforms workflow operations and referral processing after incorporating EHR technology

Concord Regional VNA

EHR Capabilities Make Providing Services Easier For El Dorado

County of El Dorado

Jamie Samboceti

Manager of Mental Health Programs

Credo Community Center - Customer Case Study

Credo Community Center

Ann DuMond

Credo Information Systems Manager

Netsmart and Fairbanks Team for 90-day Implementation Resulting in $400K in Meaningful Use Incentives

Fairbanks

Barbara Elliott

Vice President and CFO

Feld Care Connects - Customer Case Study

Feld Care Connects

Randi Peled

Founder and CEO

First Choice Home Health and Hospice drives exponentially higher productivity, cuts hospital readmissions and realizes solid cost reductions

First Choice Home Health and Hospice

Beau Sorensen

Chief Financial Officer

Henderson Behavioral Health transitions from self-hosting to Plexus Cloud

Henderson Behavioral Health

Tony Cox

Chief Information Officer

Henderson Integrates Physical, Behavioral Health With Netsmart’s Primary Care Module

Henderson Behavioral Health

Steve Ronik

CEO

Henderson Behavioral Health and Memorial Health System connect to improve care and reduce healthcare costs

Henderson Behavioral Health

Rebecca Smith

CIO

HHUNY uses CareManager to coordinate care and improve health

HHUNY

Adele Gorges

Executive Director

Hospice of Michigan - Customer Case Study

Hospice of Michigan

Krista Newman

Director of Business Integration

Hospice of the West EHR health check was the best thing we did to make us more efficient

Hospice of the West

Lisa Cheney

Director of Hospice Services

Hospice of the West finds efficiency and ease of use with mobile EHR

Hospice of the West

Lisa Cheney

Director of Hospice Services

Treating some of the nation’s most underprivileged, Kentucky River Community Care uses Netsmart solutions to improve health

Kentucky River Community Care, Inc.

Vicky Hardin

Chief Information Officer

Kern County Increases Private Billing Collections 10x With Help From Insight™

Kern County

Athina Kinsley

Health Insurance Specialist

Following an Acquisition, Kindred Needed the Benefits of a Consolidated System

Kindred at Home

Brandon Ballew

COO

KVC Health Systems improves care and reduces cost through speech recognition technology

KVC Health Systems

Shavonda Thrower

KVC Business Relationship Manager

L.A. County CareRecord implementation moves largest local mental health community toward more coordinated care

Los Angeles County Department of Mental Health

Lorraine Viade

Clinical Psychologist

Lutheran Social Services of WI and Upper MI - Customer Case Study

Lutheran Social Services of Wisconsin and Upper Michigan

Linda Rimmer

Project Manager, Finance

Lutheran Social Services Of Wisconsin And Upper Michigan, Inc. Streamline Billing Process With myEvolv

Lutheran Social Services of Wisconsin and Upper Michigan

Manatee Glens Says Strategic Partner Netsmart Meets the Needs of its Clients Now – and into the Future

Manatee Glens

Melissa Larkin-Skinner

Vice President

Maple Knoll Communities incorporates telehealth solution to deliver superior care

Maple Knoll Communities

Mark Plunkett

Director of information technology

Maple Leaf Farm Makes Training Consistent, Convenient With myLearningPointe

Maple Leaf Farms

Allison Lary

Quality Assurance Director

TIER® Helps Marworth Optimize Resources and Enhance Addictions Treatment

Marworth

Dominick Vangarelli

Clinical director

MediTelecare leverages key performance indicators to grow unique partnership

MediTelecare

Jessica Badiche

MediTelecare

Gracepoint (formerly Mental Health Care) Goes “All In” With myAvatar™

Mental Health Care

Lenny Moore

CIO

Mental Health Center of Denver, Netsmart Focus on Consumer-Driven Care

Mental Health Center of Denver

Roy Starks

Vice President of Rehabilitation Services and Reaching Recovery

Mental Health Center of Denver Reduces Billing Run-Time from Days to One Hour

Mental Health Center of Denver

Stephanie Orecchio

Director of Accounts Receivable

How Mental Health Center Of Denver Uses A Portal To Engage Individuals

Mental Health Center of Denver

Melanie Sisson

Manager of information strategy

Metrocare partners with Netsmart to enhance coordination and integration

Metrocare

Stephanie Okeke

Primary care provider

MBCHD and CARS Use myAvatar™ EHR to Facilitate Care for 6,000 Patients

Milwaukee County Mental Health

Sushil Pillai

Program Manager of EHR Implementation

How a statewide approach leverages shared technology to drive outcomes and lower cost

Missouri Behavioral Health Council

Rachelle Glavin

Vice President of Clinical Operations

Missouri Coalition for Community Behavioral Healthcare builds strong mental health and reduces claims

Missouri Behavioral Health Council

Brent McGinty

Chief Executive Officer

Missouri proves outcomes and reduces costs through integrated care

Missouri Behavioral Health Council

Rachelle Glavin

Vice President of Clinical Operations

Mountain Lakes Behavioral Healthcare implements Enlighten Analytics™ in anticipation of shift to pay-for-performance

Mountain Lakes Behavioral Health

Myron Gargis

Executive Director

Netsmart’s Revenue Cycle Management Services Take Northside Behavioral Health Center ‘To the Next Level’

Northside Behavorial Health Center

Craig Collette

IT Director

Ohio’s Hospice speeds response to after hours and urgent calls

Ohio’s Hospice

Kent Anderson

Chief Executive Officer

Ohioans Home Healthcare creates a culture of satisfaction with an easy-to-use EHR

Ohioans Home Healthcare

Kimberly Schmeltz

Director of Operations

Outreach leverages data tool to gain insight into actionable analytics

Outreach

Kelsey Silver

Director of Quality and Information

Pathways, Inc. sees huge gains after moving away from paper charts

Pathways, Inc.

Tiffany Lisle

Customer Service Manager

Pine Rest Uses Netsmart CarePathways Benchmarking To Make Partial Program A Complete Success

Pine Rest

Gretchen Johnson

Clinical Services Manager

PSCH Uses Netsmart’s Plexus Cloud Hosting™ to Fix Costs, Improve Security and Reliability

PSCH

Mike Mittleman

Senior Vice President

Rainbows United, Inc. - Customer Case Study

Rainbows United, Inc.

Debbie Mai

Vice President of Programs and Services

Rebekah Children’s Services Makes An Impression with myAvatar™

Rebekah Children’s Services

Scott Olson

IT Manager

Rebekah Children’s Services uses myAvatar to reach ambitious goals

Rebekah Children’s Services

Scott Olson

IT Manager

Red Rock - Customer Case Study

Red Rock

Robert Lacy

MIS Director

Richmond Behavioral Health Authority Improves Compliance, Retention With myLearningPointe

Richmond Behavioral Health Authority

Michael Tutt

Director, Human Resources

Rosecrance Saves Money, Stays Compliant With myLearningPointe

Rosecrance

Sarra Reichwald

Staff Educator

Rosecrance Keeps Golden Thread From Snapping With Netsmart’s myAvatar

Rosecrance

Denise Popp

Director of IT

Rosecrance Uses Netsmart Carerecord™ To Enhance Client Recovery

Rosecrance

Denise Popp

Director of IT

San Mateo Goes From “Data-Starved” To Data-Rich with Netsmart’s Enlighten Analytics™

San Mateo County Behavioral Health and Recovery Services

Lorrie Sheets

IT Project Manager

Sauk County - Customer Case Study

Sauk County

Sharon Boesl

Deputy Director of Sauk County Department of Human Services

Benchmarkig Opens Wonederful and Creative Doors for Seven Hills

Seven Hills Foundation

Kathleen M. Jordan

Senior Vice President and Chief Program Officer

Stars Behavioral Health Group - Customer Case Study

Stars Behavioral Health Group

Netsmart Helps State of Illinois Speed Vital Records Process

State of Illinois

Jill Alters

Illinois Funeral Directors Association

For Syracuse, RCM brings greater efficiency and cleaner claims

Syracuse Behavioral Health

Barbara Frappier

Chief Financial Officer

Strategic Relationship Fuels Ongoing Innovation And Person-Centered Approach To Technology, Care

Tarzana

Jim Sorg

Director of Information Technology

The Guidance Center Does More With Less, With Avatar™

The Guidance Center

Erik Nyberg

Information Systems Director

The Jewish Board of Family and Children’s Services find seamless documentation access regardless of care setting

The Jewish Board

Madhuparna Dutta

Director of Clinical Applications

The Villages of Indiana sees big gains after optimizing its EHR system

The Villages of Indiana

Brenda Chapin

Vice President of Program Administration

Tidewell Hospice boosts staff satisfaction and patient care with mobile solution

Tidewell Hospice

Lou Freitas

Director of IT

Treasure Coast Hospice - Customer Case Study

Treasure Coast Hospice

Wenona Palombi

Manager of Healthcare Informatics

Tri-County Mental Health Services Uses Data Dashboard to Simplify Information Access

Tri-County Mental Health Services

Tom Petrizzo

Chief Executive Officer

Visiting Nurse & Hospice Care improves home health efficiencies with electronic clinical and billing information

VNA Health

Lynda Tanner

President & Chief Executive Officer

Walker Meets Complex Reporting Requirements, Expands Into New Lines of Service and Improves Overall Efficiency with myEvolv™

Walker

Scott Preston

Director of Program Improvement

WellPower - Customer Case Study

WellPower

Melanie Sisson

Manager of Information Strategy

WellPower sees major time savings through complete billing automation

WellPower

WellStone addresses social determinants of health through care delivery tactics

WellStone

Jeremy Blair

Chief Executive Officer

WellStone leverages key data through updated analytics solution

WellStone

Jeremy Blair

Chief Executive Officer

West End Family Counseling Services - Customer Case Study

West End Family Counseling Services

Raymond Vargas

Director of Operations

Virginia’s Western Tidewater Community Services Board partners with Netsmart for increased care coordination

Western Tidewater Community Services Board

Brandon Rodgers

Administrator of Program and Service Development

Fine-tuning Helps Willow Health Increase Usage and Value

Willow Health Care

Shelly Miller

Chief Financial Officer

Wyandotte County Public Health Department uses CareConnect™ to communicate with area providers, leading to better outcomes and increased consumer satisfaction

Wyandotte County Public Health Department

Maria Salas

Division Head

Youth Villages helps young adults succeed through intensive, community-based program

Youth Villages

Katja Russell

Managing Director of Strategic Partnerships

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Netsmart B2B Case Studies & Customer Successes

Case Studies

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