Case Study: Tri-County Mental Health Services achieves fast access to actionable data with Netsmart KPI Dashboards

Tri-County Mental Health Services Uses Data Dashboard to Simplify Information Access

Tri-County Mental Health Services provides comprehensive behavioral health care to a community of nearly 350,000 people across three Missouri counties and serves about 8,000 clients each year. While aggregating data from its myAvatar CareRecord for compliance and service analysis, routine ad hoc requests (for example, counts by ZIP code) consumed valuable IT and staff time, creating an urgent need for faster, more efficient access to usable information.

Tri-County implemented KPI Dashboards, integrated with myAvatar, to visualize clinical, financial and operational data and enable metrics-based views without IT support. The dashboards deliver answers in under a minute, freeing IT from ad hoc reporting, improving grant and partner reporting, aiding program managers with granular segmentation (comorbidities, medications, payer type), and helping the agency prepare for value-based care models.

Tri-County Mental Health Services

Tom Petrizzo

Chief Executive Officer