Case Study: Tarzana Treatment Centers achieves integrated, life‑saving care with Netsmart myAvatar CareRecord

Strategic Relationship Fuels Ongoing Innovation And Person-Centered Approach To Technology, Care

Tarzana Treatment Centers is a Los Angeles–area nonprofit that has provided integrated behavioral health and addiction services since 1972, serving adults, teens and youth with a $45M annual budget and 600 staff. Facing the challenge of truly integrating primary medical care with substance‑use and mental‑health treatment, Tarzana needed a way to bring clinical data, workflows and team communication together at the point of care.

Working with Netsmart, Tarzana implemented myAvatar CareRecord and a suite of point‑of‑care, engagement and connectivity tools (including Clinical Workstation, OrderConnect, CareConnect, ConsumerConnect, a Primary Care module and document imaging). Role‑based dashboards, shared records and real‑time data (e.g., wireless glucometer trends) let clinicians prevent medication errors, quickly change treatments, streamline intake and maintain audit‑ready privacy controls. The result: better patient experience and outcomes, improved population health, lower costs and — as staff report — lives saved.

Tarzana

Jim Sorg

Director of Information Technology