Case Study: Allegan County Health Department achieves 90% less paper and improved clinical outcomes with Netsmart CareRecord

Allegan County say Netsmart CareRecord has reduced paper, enhanced clinical workflow, increased client engagement and improved outcomes

Allegan County Health Department, which serves 113,000 residents in Michigan, faced tight funding, paper-based processes and care coordination gaps that caused delays in immunization reporting, risked medical and medication errors, and limited timely population health insights. The department needed a way to streamline workflows, eliminate manual paperwork and improve client engagement while keeping costs low.

By adopting Netsmart CareRecord™ and CareConnect™ (with planned rollout of myHealthPointe.portal™), Allegan County went 90% paperless, achieved real-time immunization reporting to the state registry, and integrated referrals and e-prescribing to reduce medication errors. The result: more efficient clinical workflows, higher client engagement, improved outcomes, better ability to track and benchmark population health, and long-term cost savings.

Allegan County Health Department

Angelique Joynes

RN, MPH, Health Officer