Case Study: San Mateo County Behavioral Health and Recovery Services becomes data-rich with Netsmart’s Enlighten Analytics

San Mateo Goes From “Data-Starved” To Data-Rich with Netsmart’s Enlighten Analytics™

San Mateo County Behavioral Health and Recovery Services (BHRS) faced challenges in meeting accountable care demands and maximizing its data due to limited internal resources. The agency was effectively gathering client information through its existing Netsmart EHR but was "data-starved," lacking an efficient way to analyze and utilize that information for business decisions without hiring additional staff.

Netsmart provided its Enlighten Analytics solution to transform the agency's data into actionable insights. This implementation by Netsmart delivered significant results, including time and staff savings, more efficient service scheduling, maximized reimbursements, and a shortened revenue cycle. The investment paid for itself multiple times over by eliminating the need for manual reporting and additional hires, empowering leaders with real-time data to make timely operational adjustments.

San Mateo County Behavioral Health and Recovery Services

Lorrie Sheets

IT Project Manager