Case Study: Kindred at Home achieves rapid EHR consolidation and improved clinician workflow with Netsmart DeVero

Following an Acquisition, Kindred Needed the Benefits of a Consolidated System

Kindred at Home, a Louisville‑headquartered national post‑acute care provider that grew substantially after acquiring Gentiva, faced a fragmented technology environment: multiple EHRs and finance systems across home health and hospice plus paper documentation in the field. Leadership needed a single, scalable and easy‑to‑use platform to support thousands of clinicians, high transaction volumes, and improve data visibility and operational efficiency.

They chose Netsmart’s cloud‑based DeVero and executed rapid rollouts—deploying across 440+ home care agencies and 18,000+ users in two 10‑week waves (including a 179‑location hospice deployment that trained 6,200 staff in 10 weeks). The consolidated system streamlined workflows, created a single longitudinal patient chart, unlocked actionable analytics, reduced IT complexity, and positioned Kindred for future growth.

Kindred at Home

Brandon Ballew

COO