Case Study: VNA Health achieves paperless, more efficient home health care and $21,000 in savings with Netsmart Homecare and AllDocs

Visiting Nurse & Hospice Care improves home health efficiencies with electronic clinical and billing information

Visiting Nurse & Hospice Care (VNHC) in Santa Barbara, CA, is a longstanding home health and hospice provider that struggled with a cumbersome paper-based charting system. Daily referral packets required multiple copies and forced field nurses to return to the office to collect paperwork, creating delays, extra costs and security risks.

In 2009 VNHC implemented Netsmart Homecare and AllDocs, an integrated clinical and financial solution that put complete patient records at clinicians’ fingertips and automated billing workflows. The agency became largely paperless, eliminated more than 10,000 annual photocopies, saved about $21,000 over two years, reduced information turnaround to 1–2 hours and improved both billing efficiency and quality of patient care.

VNA Health

Lynda Tanner

President & Chief Executive Officer