Case Study: Ability Beyond achieves threefold growth and 25% lower cost per person served with Netsmart myEvolv

Ability Beyond Partners With Netsmart To Help Three-Fold More People With Disabilities Live Full And Rewarding Lives

Ability Beyond is a nonprofit serving people with developmental disabilities across Connecticut and Upstate New York. As the organization tripled in size in under five years, leaders struggled to manage a rapidly growing, dispersed client base and needed more efficient, field‑ready workflows to support staff and sustain quality care.

Ability Beyond implemented Netsmart’s myEvolv CareRecord with Plexus Hosting, completing conversion in nine months with minimal training and a “buddy” rollout approach. The system delivered real‑time visibility, HR integration and mobile access, cutting cost per person served by 25%, freeing four supervisor hours per month, boosting staff efficiency by 5% (about one extra day/month per person), saving 60 payroll hours weekly, speeding billing and reducing training time by 87%.

Ability Beyond

Glenna Brown

Career Development Program Manager