MadCap Software B2B Case Studies & Customer Successes

MadCap Software is a trusted resource for the thousands of companies around the globe that rely on its solutions for single-source multi-channel authoring and publishing, multimedia, and translation management. Whether delivering technical, policy, medical, marketing, business, or human resources content, MadCap’s products are used to create corporate intranets, Help systems, policy and procedure manuals, video tutorials, knowledge bases, eBooks, user guides, and more to any format, including high-end print, online, desktop or mobile.

Actel Corporation reduces documentation production time by 50% with MadCap Software

Actel Corporation

Case Farley

senior technical writer

Actuarial Resources Corporation cuts documentation production time with MadCap Flare

Actuarial Resources Corporation

Matt Danda

System Documentation Analyst

Applied Voice & Speech Technologies, Inc reduces documentation project time by 50% with MadCap Flare

Applied Voice & Speech Technologies, Inc

Chris Sullivan

director of training and documentation

ARCOM Streamlines Print Documentation and Online Help with MadCap Flare

ARCOM

Gregory Owens

Senior QA Engineer

ASCON achieves continuous delivery of technical documentation with MadCap Flare

ASCON

Anastasia Pustovova

Technical Writer

AthenaHealth Inc. improves monthly documentation delivery with MadCap Software

AthenaHealth Inc.

Peggy Spencer

technical writer

Autotask delivers multilingual HTML5 online help with MadCap Software

Autotask

Angela Richer

Manager of Documentation and Localization

Avaloq delivers searchable HTML5 online help with MadCap Flare

Avaloq

Jeremy White

Head of Technical Communication

AVST - Customer Case Study

AVST

Chris Sullivan

Director of Training and Documentation

basys Inc streamlines web-based documentation with MadCap Flare

basys Inc

Adrienne Pugh

technical writer

Blackbaud Collaborates, Customizes, and Publishes Help Content with MadCap Flare

Blackbaud

Denise Kadilak

Information Architect

Blue Coat Systems achieves responsive, single-source documentation delivery with MadCap Software

Blue Coat Systems

Chris Freeman

Senior Technical Writer

BRE Group Cuts Documentation Production Time with MadCap Software

BRE Group

Peter Giblin

Business System Analyst

Carnegie Mellon University Teaches Software Documentation Best Practices with MadCap Flare

Carnegie Mellon University

Tracey DePellegrin Connelly

Adjunct instructors

CCC Information Services reduces how-to support calls with MadCap Software

CCC Information Services

Riyaz Adamjee

manager of communications services

cleverbridge creates a modern client support center with MadCap Software

Cleverbridge

Andrew Smith

Technical Writer

CM Labs Simulations streamlines HTML5 Help delivery with MadCap Flare

CM Labs Simulations

Vrej Hezara

Technical Writer

Competitive Capabilities International Streamlines Multilingual Documentation Delivery with MadCap Software

Competitive Capabilities International

Karen Miller

CMS Specialist

Compressus cuts documentation production from two months to one week with MadCap Software

Compressus

Pam Coca

Documentation Manager

Conga cuts documentation update time by up to 75% with MadCap Software

Conga

Andrea Maliska

Director, Product Education and Customer Experience

Consistent Image delivers interactive Sprint product guides with MadCap Flare

Consistent Image

Jim Hodson

Director of Marketing and Communications Strategy

Creative Interactive Ideas cuts multi-channel training development time by nearly half with MadCap Flare

Creative Interactive Ideas

Debbie Richards

founder and president

Cymphonix publishes online, mobile, and OEM Help with MadCap Flare

Cymphonix

Kathi Hennebry

senior technical writer

DNV GL streamlines documentation delivery with MadCap Software

DNV GL

Gary Etzel

Technical Communications Manager

Ektron cuts Web output files nearly 50% with MadCap Flare and MadCap Analyzer

Ektron

Mark Metcalfe

Documentation Director

eLearning Innovation streamlines online course delivery with MadCap Flare

eLearning Innovation

Laurie Pulido

founder and president

EzGlobe achieves 30% reduction in engineering time with MadCap Software

EzGlobe

Jean-Baptiste Daian

co-founder and president

Fellowship Technologies streamlines Help and conference documentation with MadCap Software

Fellowship Technologies

Tara Coulson

manager of education services

Fitness First Group streamlines multilingual online documentation with MadCap Software

Fitness First Group

Alex Johnson

IT training lead

FOX Racing Shox modernizes online manuals and service website with MadCap Flare

FOX Racing Shox

Daniel Green

technical communications manager

GFI Software cuts documentation project time with MadCap Software

GFI Software

Jason Micallef

Technical Communications Manager

GPRO Technologies cuts documentation time up to six-fold with MadCap Software

GPRO Technologies

Daniel Ng

manager of knowledge management

Hewlett Packard Enterprise delivers 15 responsive HTML5 help centers with MadCap Flare

Hewlett Packard Enterprise

Yvonne Baynash

Information Engineering Manager

Humber College delivers online Humanities course and supplemental CD with MadCap Flare

Humber College

George Byrnes

Professor

ICE Mortgage Technology streamlines online help delivery with MadCap Flare

ICE Mortgage Technology

Scott Simpson

Director, Technical Publications

Illumina cuts content project time by up to 80% with MadCap Software

Illumina

Lynn M. Carrier

Associate Director, Content Process and Technology

Instrumentation Laboratory streamlines multilingual help and manuals with MadCap Software

Instrumentation Laboratory

Steve Gramolini

technical writer

Intelerad cuts documentation production time by up to 50 percent with MadCap Software

Intelerad

Marc Paquette

Technical Writer

Intentional Design Inc. - Customer Case Study

Intentional Design Inc.

Rahel Bailie

President of Intentional Design, former board member of the Society of Technical Communication (STC), and Current chair of the Canada West Chapter of CM Pros.