Case Study: Picis achieves consistent medical software documentation with MadCap Software

Picis Uses MadCap Flare and MadCap Capture to Deliver Consistent, Best-in-Class Medical Software Documentation Worldwide

Picis, a healthcare software company serving more than 1,900 hospitals worldwide, needed clearer and more consistent documentation across its Help systems and print materials. As the company expanded through mergers and product-line growth, its mix of authoring tools led to inconsistent styles, formats, and look-and-feel across products.

Picis standardized on MadCap Software’s MadCap Flare and MadCap Capture to create new technical documentation and Help systems. The company used Flare for single-sourcing, WebHelp, and PDF output, while Capture handled screenshots and graphics; this gave Picis a central source for content and images, reduced manual update work, and helped keep documentation consistent across product lines.

Picis

Adrian Morse

documentation manager