Case Study: GPRO Technologies cuts documentation time up to six-fold with MadCap Software

GPRO Cuts Authoring and Translation Time Up to Six-Fold Using MadCap Lingo and Flare

GPRO Technologies Berhad, a Malaysian technology company serving the textile and apparel industry, needed to deliver consistent documentation in English, simplified Chinese, and traditional Chinese while reducing the time and risk involved in translation updates. Before switching tools, even small documentation changes required retranslation of large portions of content.

Using MadCap Software’s MadCap Lingo, Flare, and Analyzer, GPRO modernized authoring, translation, and content optimization while keeping links, formatting, and reusable content intact. MadCap Software helped GPRO cut documentation project time from up to six months to one month, support print and online output in three languages, and create time for new consulting documentation and faster customer requests.

GPRO Technologies

Daniel Ng

manager of knowledge management