Case Study: Tricentis saves 520 hours with MadCap Software

Tricentis - Customer Case Study

Tricentis used Adobe FrameMaker to create online Help and print documentation, but as the company grew, the process became increasingly time-consuming and maintenance-heavy. To improve collaboration between developers, documentation, and translation teams, and to make its Help more interactive and self-sufficient, Tricentis turned to MadCap Software’s technical communications suite.

With MadCap Flare, MadCap Analyzer, and MadCap Mimic, Tricentis streamlined single-source publishing, improved search with HTML5 output, and added tutorial videos to its online Help. After its first year using MadCap Software, Tricentis said it saved 520 hours, or three project months, while also gaining more confidence in its builds and more flexibility for multilingual content.

Tricentis

Stefan Steinbauer

Head of Documentation and Translation