Case Study: Swinburne University of Technology prepares students for DITA with MadCap Flare

Students Use MadCap Flare to Learn Online Content Best Practices and Concepts That Apply to DITA

Swinburne University of Technology needed a future-proof authoring tool for its postgraduate technical communications program and wanted students to gain hands-on experience with current Help authoring best practices. The university also wanted a foundation for concepts that would carry over to DITA, so it moved away from RoboHelp and selected MadCap Software’s MadCap Flare native XML content authoring tool.

MadCap Software’s Flare 3.0 has been used in the classroom since July 2007 for the online Help content development course. The tool gave students greater flexibility through XHTML and HTML support, along with linking, layering, cascading style sheets, and snippets, helping them learn structured authoring concepts that align with DITA and reduce the learning curve for later DITA study.

Swinburne University of Technology

Tony Self

lecturer in the technical communications program