Case Study: Illumina cuts content project time by up to 80% with MadCap Software

Illumina - Customer Case Study

Illumina, a life sciences company, needed a faster and more cost-effective way to create and publish documentation for print, web, and mobile while maintaining version control. It used MadCap Software’s MadCap Flare with Microsoft Team Foundation Server to manage content across multiple formats and support a large documentation set.

MadCap Software’s Flare and MadCap Lingo gave Illumina a single-source publishing workflow, tighter version control, and a more efficient translation process. The company said project time was cut by up to 80%, simple updates dropped from two days to five minutes, some product-line updates went from about six weeks to one week, and localization costs were cut by 50%.

Illumina

Lynn M. Carrier

Associate Director, Content Process and Technology