Case Study: Axiom Law boosts user searches five-fold with MadCap Software

Axiom Law boosts user searches 5x with MadCap Software

Axiom Law, a global provider of on-demand legal talent, needed to transform its static application documentation into a dynamic, modern resource to support users and keep pace with bi-weekly software releases. They turned to MadCap Software, implementing MadCap Flare and MadCap Flare Online to create intuitive, web-based documentation sites.

Using MadCap Flare's single-sourcing, micro content features, and Flare Online's analytics, Axiom built two branded documentation portals that unified user information. The solution led to a five-fold increase in user searches, significantly deflected support requests through self-service, and enabled the team to seamlessly synchronize content with rapid product updates.

Axiom Law