Case Study: Mitchell International localizes 30-plus online help projects with MadCap Software

Mitchell International - Customer Case Study

Mitchell International needed a better way to translate and localize online Help and documentation for its WorkCenter, RepairCenter, and estimating products as its global footprint expanded. The company also had to support more than 5,000 pages of documentation and ensure customers in the Americas, Europe, and Asia could use its solutions effectively.

Mitchell International chose MadCap Software’s MadTranslations services, along with MadCap Flare and MadCap Lingo, to streamline authoring, bundling, and translation workflows. With MadTranslations, Mitchell localized documentation and Help in French, Canadian French, Spanish, and German, publishing between 30 and 50 multilingual Help file deployments for North America and Europe in 2014 alone, while citing strong accuracy, collaboration, and support.

Mitchell International

Don Rasky

Senior Technical Writer