Case Study: Applied Voice & Speech Technologies, Inc reduces documentation project time by 50% with MadCap Flare

AVST Uses MadCap Flare to Replace Four Documentation Applications, Eliminate the Need for a CMS, and Cut Project Time in Half

Applied Voice & Speech Technologies, Inc. needed to reduce the time and cost of producing print and online documentation, improve accuracy, increase responsiveness, and avoid the cost and complexity of moving to a CMS. The company had been using multiple applications to create administrator documentation, online help, and training guides, making updates and localization difficult.

With MadCap Software’s MadCap Flare, AVST consolidated its documentation work into one project and replaced four documentation applications, eliminating the need for an enterprise CMS. The project time for training and documentation was cut by 50 percent, repurposing 50 percent of topics saved 181.8 hours, and AVST saved $9,088 on one set of documentation. It also simplified translation into 13 languages and improved consistency and accuracy.

Applied Voice & Speech Technologies, Inc

Chris Sullivan

director of training and documentation