Brandwatch B2B Case Studies & Customer Successes

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Brandwatch is the world’s leading social intelligence company. Brandwatch Analytics and Vizia products fuel smarter decision making around the world. The Brandwatch Analytics platform gathers millions of online conversations every day and provides users with the tools to analyze them, empowering the world’s most admired brands and agencies to make insightful, data-driven business decisions. Vizia distributes visually-engaging insights to the physical places where the action happens.

Case Studies

Showing 117 Brandwatch Customer Success Stories

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Abu Dhabi Tourism & Culture Authority achieves 151% follower growth and 54% increase in website sessions with Brandwatch

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American Airlines achieves real-time social monitoring and faster crisis response with Brandwatch Vizia

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AOL achieves deeper consumer insights on American-made product sentiment with Brandwatch Analytics

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Argos achieves real-time customer insight and improved satisfaction with Brandwatch Analytics

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AttentionMedia achieves streamlined processes, improved client retention and new business wins with Brandwatch

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How Brandwatch elevated the Australian War Memorial’s digital presence

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Automated Creative achieves data-driven creative and a 193% performance uplift for KFC with Brandwatch

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How Brandwatch insights helped Automated Creative and Reckitt smash campaign performance records

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Babson College achieves increased student employability with Brandwatch for Classrooms

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Barchester Healthcare - Customer Case Study

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The Observatory at Barilla, a real-time digital insights hub

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How Base Beauty leveraged social data to drive business growth

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How BRIT Awards are leveraging event insights for future planning and resourcing

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British Red Cross raises £513K for the Hurricane Sandy appeal with Brandwatch Analytics

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Burgerheart achieves time savings and improved organic reach with Brandwatch

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Carlsberg achieves unified global social media management and measurable engagement gains with Brandwatch

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Cathay Pacific achieves scalable social analytics and faster customer response with Brandwatch

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Check One Two achieves massive global awareness and real-time social measurement with Brandwatch Analytics

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How Clinical Partners Uses Brandwatch to Strengthen Their Social Strategy

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Co-op achieves rapid crisis response and 75M viral campaign impressions with Brandwatch

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Comic Relief achieves actionable social intelligence and drives campaign impact with Brandwatch

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Creation Healthcare achieves rapid, actionable HCP insights and client growth with Brandwatch Analytics

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Cubaka achieves time savings and streamlined multi-client social media management with Brandwatch

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Culture Kings achieves double Instagram DM completions and 30% fewer staff hours with Brandwatch

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How Entel spotted an opportunity to improve their brand sentiment online and in conversations on social

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ESPN FC (ESPN) achieves 25% increase in unique visitors and 60% positive social sentiment with Brandwatch

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How the esports brand met the high expectations of brand partners with the help of Brandwatch Influence

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Fetch Rewards gains real-time digital consumer intelligence and company-wide adoption with Brandwatch

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Flying Tiger Copenhagen turns footfall into 128.5K+ customer profiles and boosts engagement with Brandwatch

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Forthglade Natural Pet Food achieves data-driven social growth and stronger audience engagement with Brandwatch

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Fortune 500 Tech Company grows employee advocacy and boosts social activity 140% with Brandwatch

FOX Networks Group increases engagement and positive sentiment with Brandwatch Analytics

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FOX Networks Group achieves 320% increase in positive sentiment with Brandwatch

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How G2 Esports leverage the power of fan conversations online

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Global Banking School reduces social media time by two‑thirds and streamlines management with Brandwatch

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How Glossier is using Brandwatch's Social Media Management solution to connect with its TikTok audience

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Goodstart Early Learning - Customer Case Study

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Gorillas achieves streamlined social media management and increased productivity with Brandwatch

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Grupo Bimbo achieves a viral Gansito Red Velvet launch and sales recovery with Brandwatch

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Gumtree achieves 32 million organic impressions and 25% lower cost-per-website-click with Brandwatch Analytics

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Hato Hone St John - Customer Case Study

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Helen & Gertrude achieves new-business wins and delights clients with Brandwatch

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Hug Digital achieves faster, location-driven consumer insights from check-in data with Brandwatch

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IKEA achieves enterprise-wide social intelligence and real-time insights with Brandwatch Vizia

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How Insta360 improved their influencer management with Brandwatch

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Jack in the Box identifies high-impact influencers in a competitive market with Brandwatch

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Kägi Söhne AG achieves efficient, small-team social media management with Brandwatch

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Kellogg's achieves higher social media campaign ROI with Brandwatch

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Kick It Out reveals the scale of Premier League social media abuse with Brandwatch

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Kohler achieves real-time insights and more relevant engagement with Brandwatch's Vizia platform

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L’Oréal Indonesia achieves faster insights and market share growth with Brandwatch Consumer Research

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Land O’Lakes achieves transformed consumer research and six-figure savings with Brandwatch

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LateRooms.com achieves exceptional customer service and boosts bookings with Brandwatch

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Low‑Fi Concerts achieves faster social publishing and scalable growth with Brandwatch

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Mahaka Radio Integra achieves 3x advertiser engagement and up to 60% higher listenership with Brandwatch

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Manchester Central achieves rapid crisis response and data-driven campaigning with Brandwatch

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Metia achieves 2x lead-gen ROI with Brandwatch Audiences

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Mindshare achieves real-time, collaborative Black Friday monitoring with Brandwatch Vizia

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MoneyGram achieves real-time global social intelligence with Brandwatch

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Monster Worldwide grows share of voice and boosts social engagement with Brandwatch Analytics

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Monzo achieves actionable social insights and data-driven growth with Brandwatch

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Museums Victoria achieves centralized social media management and 78% Instagram reach growth with Brandwatch

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Mycleveragency achieves smarter, faster social insights and wins global clients with Brandwatch

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Nestlé achieves real-time consumer insights and early-warning monitoring with Brandwatch

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How Nethodology measured the city of Barcelona’s online reputation with Brandwatch

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How Brandwatch helped Nilfisk streamline social media content planning, scheduling, and performance tracking, freeing up time for the marketing team

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No Pork Pies achieves targeted audience insights and community launch for Noble Caledonia with Brandwatch

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Ogilvy & Mather achieves real-time, audience-resonant content at Social Media Week with Brandwatch Vizia

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OnePlus achieves clearer social insights and market share growth with Brandwatch

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How Petstock Leverages Brandwatch Across 90+ Social Channels

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The Pierre Fabre group uses Brandwatch social listening to support their consumer-centric strategy

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Potential Energy Coalition achieves greater reach and real-time social monitoring for its Science Moms campaign with Brandwatch

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PRO BTP achieves faster response times and stronger customer advocacy with Brandwatch

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Publicis Groupe achieves viral global campaign reach with Brandwatch Analytics

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How PVH made social intelligence a centerpiece of their consumer insights

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Quantum brings social listening in-house and boosts their research and strategic capabilities by using Brandwatch for data analysis

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RF|Binder achieves data-driven product launches and richer audience insights with Brandwatch

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4 ways Samsung leverage Brandwatch across their business

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Sky Betting & Gaming achieves unified social media management and time savings with Brandwatch

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Sky News Arabia achieves increased engagement and a competitive edge with Brandwatch

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Sky TV achieves 43 million global reach and 875,000 social interactions with Brandwatch Analytics

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How Skyscanner use Brandwatch to unlock unlimited opportunities through indirect brand mentions

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Smurfit Kappa achieves streamlined social media management with Brandwatch

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Sparkassen-Finanzgruppe achieves real-time local monitoring and faster issue resolution with Brandwatch

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Spectrum Health achieves HIPAA-compliant, 24-hour social customer service with Brandwatch

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How Supernatural and Brandwatch helped KAYAK connect with consumers

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Sweetwater achieves scalable one-on-one social customer service and increased sales with Brandwatch

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That Hashtag Girl achieves increased bandwidth, improved client experience, and scalable growth with Brandwatch

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The Blakeney Group - Customer Case Study

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The Body Shop achieves real-time brand monitoring and campaign optimization with Brandwatch

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The Credits drives site traffic and predicts Oscars winners with Brandwatch

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The Economist amplifies global conversation and captures real-time event reaction with Brandwatch Vizia

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The Good Food Institute achieves actionable consumer insights to drive plant-based meat product innovation with Brandwatch

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The Guardian grows 18–24 mobile users by 18% and amplifies social engagement with Brandwatch

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How The Sociable Society saves time and grows their business with Brandwatch Influence

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The Social Studies Group achieves discovery of a new socially active audience with Brandwatch

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The Social Studies Group achieves actionable patient-community insights and real-time monitoring with Brandwatch

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The Social Studies Group achieves actionable UX insights to inform product design with Brandwatch

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How Brandwatch for Administration Helps the University of Kansas Run Effectively During a Global Pandemic

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Thinketers achieves 30% sales increase for BWT with Brandwatch

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How Brandwatch helped Thrasio enhance customer experience

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Toys"R"Us achieves scalable Instagram image analysis and boosted customer experience with Brandwatch Analytics

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How TSL Media Group Leverage Brandwatch to Craft Engaging Gen Z Campaigns

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The University of Canterbury achieves strategic goals with Brandwatch

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How University of Connecticut optimized their social media efforts and went viral with Brandwatch

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How the University of Glasgow uses Brandwatch for content planning, crisis communications, and campaign management

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Up&Up Group - Customer Case Study

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UWE Bristol achieves industry-ready digital marketing skills with Brandwatch For Classrooms

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How Veganz was able to grow from a start-up to Germany's leading vegan food brand with the help of social listening

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VICE achieves audience-driven VICELAND TV launch insights with Brandwatch

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Virgin Holidays achieves award-winning content discovery and higher engagement with Brandwatch

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VR‑NetWorld achieves real-time brand monitoring, trend spotting and competitor analysis with Brandwatch Vizia

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Waggener Edstrom Communications achieves strategic, multilingual social media insights for global brands with Brandwatch

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Walmart achieves actionable social intelligence with Brandwatch

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Wargaming achieves real-time global player insights and faster responses with Brandwatch

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Which? achieves a trending #RailRefunds hashtag in 3 hours with Brandwatch

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Zambrero achieves unified community management and efficient scheduling for 200+ social pages with Brandwatch

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