Case Study: AttentionMedia achieves streamlined processes, improved client retention and new business wins with Brandwatch

How digital growth agency AttentionMedia streamlines processes, retains clients, and wins new business

AttentionMedia is a Victoria, Australia–based digital growth agency that grew from a one-person startup into a seven-figure business with a small remote team. The agency’s social media delivery was hampered by fragmented, manual processes—calendars and posts managed in spreadsheets and Word docs and shared by email—which looked unprofessional and limited efficiency. Attempts to use other scheduling platforms fell short of their needs for unified publishing, previews, and client collaboration.

By adopting an all-in-one social management platform, AttentionMedia centralized scheduling, publishing, content previews, and approval workflows in a single hub. Replacing spreadsheets and Word files with the platform’s clean UI streamlined internal workflows, improved productivity, elevated client experience and retention, and became a persuasive element in sales presentations—helping the agency retain clients and win new business.

AttentionMedia

Anthony Murphy

Founder & CEO