Brandwatch B2B Case Studies & Customer Successes

Brandwatch logo

Brandwatch is the world’s leading social intelligence company. Brandwatch Analytics and Vizia products fuel smarter decision making around the world. The Brandwatch Analytics platform gathers millions of online conversations every day and provides users with the tools to analyze them, empowering the world’s most admired brands and agencies to make insightful, data-driven business decisions. Vizia distributes visually-engaging insights to the physical places where the action happens.

Case Studies

Showing 189 Brandwatch Customer Success Stories

search button

Abu Dhabi Tourism & Culture Authority achieves 151% follower growth and 54% increase in website sessions with Brandwatch

Abu Dhabi Tourism & Culture Authority logo

American Airlines achieves real-time social monitoring and faster crisis response with Brandwatch Vizia

American Airlines logo

American Airlines improves real-time social monitoring and crisis response with Brandwatch Vizia

American Airlines logo

AOL achieves deeper consumer insights on American-made product sentiment with Brandwatch Analytics

AOL logo

AOL uncovers consumer insights to win new business with Brandwatch Consumer Research

AOL logo

Argos achieves real-time customer insight and improved satisfaction with Brandwatch Analytics

Argos logo

Art of the Possible achieves 158% client growth with Brandwatch AI-powered insights

AttentionMedia achieves streamlined processes, improved client retention and new business wins with Brandwatch

AttentionMedia logo

AttentionMedia streamlines social media management with Brandwatch Social Media Management

AttentionMedia logo

How Brandwatch elevated the Australian War Memorial’s digital presence

Australian War Memorial logo

Australian War Memorial improves community management and campaign reporting with Brandwatch

Australian War Memorial logo

Automated Creative achieves data-driven creative and a 193% performance uplift for KFC with Brandwatch

Automated Creative logo

How Brandwatch insights helped Automated Creative and Reckitt smash campaign performance records

Automated Creative logo

Babson College achieves increased student employability with Brandwatch for Classrooms

Babson College logo

Barcelona City Council boosts city reputation insights with Brandwatch Consumer Research

Barcelona City Council logo

Barchester Healthcare achieves better social media management and reporting with Brandwatch

Barchester Healthcare logo

Barchester Healthcare streamlines social media management with Brandwatch

Barchester Healthcare logo

The Observatory at Barilla, a real-time digital insights hub

Barilla logo

Barilla sharpens real-time consumer insights with Brandwatch

Barilla logo

Base Beauty achieves 52% growth and higher engagement with Brandwatch

Base Beauty logo

Base Beauty drives social growth and engagement with Brandwatch

Base Beauty logo

Bimbo turns a social media crisis into $580,000 in sales with Brandwatch

Bimbo logo

The BRIT Awards achieves real-time audience insight and better event planning with Brandwatch

BRIT Awards logo

BRIT Awards improves live event planning and audience insights with Brandwatch

BRIT Awards logo

British Red Cross raises £513K for the Hurricane Sandy appeal with Brandwatch Analytics

British Red Cross logo

Burgerheart achieves time savings and improved organic reach with Brandwatch

Burgerheart logo

BWT increases filter sales by 30% with Brandwatch

BWT logo

Carlsberg achieves unified global social media management and measurable engagement gains with Brandwatch

Carlsberg logo

Carlsberg achieves unified social media management with Brandwatch

Carlsberg logo

Cathay Pacific achieves scalable social analytics and faster customer response with Brandwatch

Cathay Pacific logo

Check One Two achieves massive global awareness and real-time social measurement with Brandwatch Analytics

Check One Two logo

How Clinical Partners Uses Brandwatch to Strengthen Their Social Strategy

Clinical Partners logo

Clinical Partners strengthens mental health social strategy with Brandwatch

Clinical Partners logo

Co-op achieves rapid crisis response and 75M viral campaign impressions with Brandwatch

Co-op logo

Co-op drives faster crisis response, ethical-trade insights and campaign success with Brandwatch

Co-op logo

Comic Relief achieves actionable social intelligence and drives campaign impact with Brandwatch

Comic Relief logo

Creation Healthcare achieves rapid, actionable HCP insights and client growth with Brandwatch Analytics

Creation Healthcare logo

Cubaka achieves time savings and streamlined multi-client social media management with Brandwatch

Cubaka logo

Cubaka streamlines social media management with Brandwatch

Cubaka logo

Culture Kings achieves double Instagram DM completions and 30% fewer staff hours with Brandwatch

Culture Kings logo

Culture Kings doubles Instagram DM handling with Brandwatch

Culture Kings logo

Durex boosts CRM signups and engagement with Brandwatch

Durex logo

Entel achieves real-time social insight and a business opportunity with Brandwatch

Entel logo

Entel improves brand sentiment and boosts social engagement with Brandwatch

Entel logo

ESPN FC (ESPN) achieves 25% increase in unique visitors and 60% positive social sentiment with Brandwatch

ESPN logo

FaZe Clan achieves real-time campaign reporting with Brandwatch Influence

FaZe Clan logo

FaZe Clan saves 85% of reporting hours with Brandwatch Influence

FaZe Clan logo

Fetch Rewards gains real-time digital consumer intelligence and company-wide adoption with Brandwatch

Fetch Rewards logo

Fetch Rewards improves consumer insights and social listening with Brandwatch

Fetch Rewards logo

Flying Tiger Copenhagen turns footfall into 128.5K+ customer profiles and boosts engagement with Brandwatch

Flying Tiger Copenhagen logo

Flying Tiger Copenhagen improves customer engagement and audience insight with Brandwatch

Flying Tiger Copenhagen logo

Forthglade Natural Pet Food achieves data-driven social growth and stronger audience engagement with Brandwatch

Forthglade Natural Pet Food logo

Fortune 500 Tech Company grows employee advocacy and boosts social activity 140% with Brandwatch

FOX Networks Group increases engagement and positive sentiment with Brandwatch Analytics

Fox Networks Group logo

FOX Networks Group achieves 320% increase in positive sentiment with Brandwatch

Fox Networks Group logo

Franco scales multi-client social media management with Brandwatch

Franco logo

How G2 Esports leverage the power of fan conversations online

G2 Esports logo

G2 Esports stays ahead of gaming trends with Brandwatch

G2 Esports logo

Global Banking School reduces social media time by two‑thirds and streamlines management with Brandwatch

Global Banking School logo

How Glossier is using Brandwatch's Social Media Management solution to connect with its TikTok audience

Glossier logo

Glossier boosts TikTok engagement and fan growth with Brandwatch

Glossier logo

Goodstart Early Learning achieves better social media visibility and performance with Brandwatch

Goodstart Early Learning logo

Goodstart Early Learning improves social media performance and protects children’s privacy with Brandwatch

Goodstart Early Learning logo

Gorillas achieves streamlined social media management and increased productivity with Brandwatch

Gorillas logo

Gorillas streamlines social media management with Brandwatch

Gorillas logo

Grupo Bimbo achieves a viral Gansito Red Velvet launch and sales recovery with Brandwatch

Grupo Bimbo logo

Gumtree achieves 32 million organic impressions and 25% lower cost-per-website-click with Brandwatch Analytics

Gumtree logo

Hato Hone St John streamlines social media management with Brandwatch

Hato Hone St John logo

Hato Hone St John streamlines social media management and protects brand reputation with Brandwatch

Hato Hone St John logo

Helen & Gertrude achieves new-business wins and delights clients with Brandwatch

Helen & Gertrude logo

Helen & Gertrude wins new business and delivers faster insights with Brandwatch

Helen & Gertrude logo

Hug Digital achieves faster, location-driven consumer insights from check-in data with Brandwatch

Hug Digital logo

Hug Digital cuts analysis time by 50% with Brandwatch

Hug Digital logo

IKEA achieves enterprise-wide social intelligence and real-time insights with Brandwatch Vizia

IKEA logo

Insta360 achieves faster influencer reporting and campaign management at scale with Brandwatch

Insta360 logo

Insta360 improves influencer management and speeds reporting with Brandwatch Influence

Insta360 logo

Jack in the Box identifies high-impact influencers in a competitive market with Brandwatch

Jack in the Box logo

Kägi Söhne AG achieves efficient, small-team social media management with Brandwatch

Kägi Söhne AG logo

KAYAK connects with consumers using Brandwatch

KAYAK logo

Kellogg's achieves higher social media campaign ROI with Brandwatch

Kellogg's logo

KFC achieves deeper consumer insights and stronger ad performance with Brandwatch

KFC logo

Kick It Out reveals the scale of Premier League social media abuse with Brandwatch

Kick It Out logo

Kohler achieves real-time insights and more relevant engagement with Brandwatch's Vizia platform

Kohler logo

Kohler gains real-time event insights with Brandwatch Vizia

Kohler logo

L’Oréal Indonesia achieves faster insights and market share growth with Brandwatch Consumer Research

L'Oreal logo

L’Oréal Indonesia improves market share with Brandwatch Consumer Research

L’Oréal Indonesia logo

Land O’Lakes achieves transformed consumer research and six-figure savings with Brandwatch

Land O’Lakes logo

Land O’Lakes saves hundreds of thousands with Brandwatch

LateRooms.com achieves exceptional customer service and boosts bookings with Brandwatch

LateRooms.com logo

Low‑Fi Concerts achieves faster social publishing and scalable growth with Brandwatch

Low-Fi Concerts logo

Low-Fi Concerts builds a smarter social media strategy on a budget with Brandwatch

Low-Fi Concerts logo

Mahaka Radio Integra achieves 3x advertiser engagement and up to 60% higher listenership with Brandwatch

Mahaka Radio Integra logo

Mahaka Radio Integra boosts listenership and advertising engagement with Brandwatch

Mahaka Radio Integra logo

Manchester Central achieves rapid crisis response and data-driven campaigning with Brandwatch

Manchester Central logo

Manchester Central improves digital insight and campaign tracking with Brandwatch

Manchester Central logo

Metia achieves 2x lead-gen ROI with Brandwatch Audiences

Metia logo

Metia doubles lead-gen ROI with Brandwatch Audiences

Metia logo

Mindshare achieves real-time, collaborative Black Friday monitoring with Brandwatch Vizia

Mindshare logo

Mindshare powers collaborative agency working with Brandwatch Vizia

Mindshare logo

MoneyGram achieves real-time global social intelligence with Brandwatch

MoneyGram logo

Monster Worldwide grows share of voice and boosts social engagement with Brandwatch Analytics

Monster Worldwide logo

Monzo achieves actionable social insights and data-driven growth with Brandwatch

Monzo logo

Monzo scales customer insight with Brandwatch

Monzo logo

Museums Victoria achieves centralized social media management and 78% Instagram reach growth with Brandwatch

Museums Victoria logo

Museums Victoria boosts Instagram reach by 78% with Brandwatch

Museums Victoria logo

Mycleveragency achieves smarter, faster social insights and wins global clients with Brandwatch

Mycleveragency logo

Nestlé achieves real-time consumer insights and early-warning monitoring with Brandwatch

Nestle logo

Nethodology tracks an entire city’s reputation with Brandwatch social listening

Nethodology logo

Nilfisk streamlines global social media management with Brandwatch

Nilfisk logo

Nilfisk increases social impressions by 200% with Brandwatch

Nilfisk logo

No Pork Pies achieves targeted audience insights and community launch for Noble Caledonia with Brandwatch

No Pork Pies logo

Ogilvy powers real-time social intelligence at Social Media Week with Brandwatch Vizia

Ogilvy logo

Ogilvy & Mather achieves real-time, audience-resonant content at Social Media Week with Brandwatch Vizia

Ogilvy & Mather logo

Omni Hotels & Resorts increases reach by 50% with Brandwatch Social Media Management

Omni Hotels & Resorts logo

OnePlus achieves clearer social insights and market share growth with Brandwatch

OnePlus logo

OnePlus boosts brand sentiment, customer support, and market share with Brandwatch

OnePlus logo

PETstock streamlines social media management with Brandwatch

PETstock logo

Petstock streamlines social media management across 90+ channels with Brandwatch

PETstock logo

Pierre Fabre achieves product innovation and sales growth with Brandwatch

Pierre Fabre logo

Pierre Fabre strengthens consumer-centric decision-making with Brandwatch

Pierre Fabre logo

Potential Energy Coalition achieves greater reach and real-time social monitoring for its Science Moms campaign with Brandwatch

Potential Energy Coalition logo

Potential Energy Coalition shifts climate conversations among mothers with Brandwatch

Potential Energy Coalition logo

PRO BTP achieves faster response times and stronger customer advocacy with Brandwatch

Pro BTP logo

Publicis Groupe achieves viral global campaign reach with Brandwatch Analytics

Publicis Groupe logo

How PVH made social intelligence a centerpiece of their consumer insights

PVH Corp. logo

PVH Corp. uses Brandwatch to turn social intelligence into consumer insights

PVH Corp. logo

Quantum boosts in-house research and strategic insights with Brandwatch

Quantum logo

Quantum brings social listening in-house and boosts their research and strategic capabilities by using Brandwatch for data analysis

Quantum Consumer Solutions logo

RF|Binder achieves data-driven product launches and richer audience insights with Brandwatch

RF|Binder logo

RF|Binder uses Brandwatch to uncover data-driven audience, influencer, and content insights

RF|Binder logo

Samsung achieves faster, smarter campaign insights with Brandwatch

Samsung logo

Samsung scales social intelligence across 43 European markets with Brandwatch

Samsung logo

Sky Betting & Gaming achieves unified social media management and time savings with Brandwatch

Sky Betting & Gaming logo

Sky News Arabia achieves increased engagement and a competitive edge with Brandwatch

Sky News Arabia logo

Sky TV achieves 43 million global reach and 875,000 social interactions with Brandwatch Analytics

Sky Tv logo

Skyscanner achieves better consumer insights and smarter messaging with Brandwatch

Skyscanner logo

Skyscanner uncovers hidden customer conversations with Brandwatch

Skyscanner logo

Smurfit Kappa achieves streamlined social media management with Brandwatch

Smurfit Kappa logo

Sparkassen-Finanzgruppe achieves real-time local monitoring and faster issue resolution with Brandwatch

Sparkassen-Finanzgruppe logo

Spectrum Health achieves HIPAA-compliant, 24-hour social customer service with Brandwatch

Spectrum Health logo

Spinnin’ Records discovers emerging artists early with Brandwatch social listening

Spinnin’ Records logo

How Supernatural and Brandwatch helped KAYAK connect with consumers

Supernatural logo

Sweetwater achieves scalable one-on-one social customer service and increased sales with Brandwatch

Sweetwater logo

Sweetwater enhances one-on-one customer service with Brandwatch

Sweetwater logo

That Hashtag Girl achieves increased bandwidth, improved client experience, and scalable growth with Brandwatch

That Hashtag Girl logo

The Blakeney Group achieves holistic, insight-driven communications with Brandwatch

The Blakeney Group logo

The Blakeney Group delivers faster, deeper insights with Brandwatch and Cision

The Blakeney Group logo

The Body Shop achieves real-time brand monitoring and campaign optimization with Brandwatch

The Body Shop logo

The Body Shop strengthens crisis management with Brandwatch

The Body Shop logo

The Body Shop achieves better brand insights and campaign performance with Brandwatch

The Body Shop logo

The Credits drives site traffic and predicts Oscars winners with Brandwatch

The Credits logo

The Economist amplifies global conversation and captures real-time event reaction with Brandwatch Vizia

The Economist logo

The Economist captures global reaction to its Pride & Prejudice event with Brandwatch Vizia

The Economist logo

The Good Food Institute achieves actionable consumer insights to drive plant-based meat product innovation with Brandwatch

The Good Food Institute logo

The Good Food Institute uncovers consumer priorities for plant-based meat with Brandwatch social data

The Good Food Institute logo

The Guardian grows 18–24 mobile users by 18% and amplifies social engagement with Brandwatch

The Guardian logo

The Sociable Society achieves greater efficiency and growth with Brandwatch Influence

The Sociable Society logo

The Sociable Society saves 30% of working hours with Brandwatch Influence

The Sociable Society logo

The Social Studies Group achieves discovery of a new socially active audience with Brandwatch

The Social Studies Group logo

The Social Studies Group achieves actionable patient-community insights and real-time monitoring with Brandwatch

The Social Studies Group logo

The Social Studies Group achieves actionable UX insights to inform product design with Brandwatch

The Social Studies Group logo

How Brandwatch for Administration Helps the University of Kansas Run Effectively During a Global Pandemic

The University of Kansas logo

Thinketers achieves 30% sales increase for BWT with Brandwatch

Thinketers logo

How Brandwatch helped Thrasio enhance customer experience

Thrasio logo

Thrasio improves response times and customer satisfaction with Brandwatch

Thrasio logo

Toys"R"Us achieves scalable Instagram image analysis and boosted customer experience with Brandwatch Analytics

Toys“R”Us logo

TSL Media Group achieves stronger Gen Z engagement with Brandwatch

TSL Media Group logo

TSL Media Group creates engaging Gen Z campaigns with Brandwatch

TSL Media Group logo

The University of Canterbury achieves strategic goals with Brandwatch

University of Canterbury logo

University of Connecticut achieves viral social media success with Brandwatch

University of Connecticut logo

University of Connecticut achieves viral social media success with Brandwatch

University of Connecticut logo

How the University of Glasgow uses Brandwatch for content planning, crisis communications, and campaign management

University of Glasgow logo

Up&Up Group - Customer Case Study

Up&Up Group logo

Up&Up Group cuts through the noise with Brandwatch

Up&Up Group logo

UWE Bristol achieves industry-ready digital marketing skills with Brandwatch For Classrooms

UWE Bristol logo

How Veganz was able to grow from a start-up to Germany's leading vegan food brand with the help of social listening

Veganz Group AG logo

Veganz achieves 22% more positive brand mentions with Brandwatch

Veganz Group AG logo

VICE achieves audience-driven VICELAND TV launch insights with Brandwatch

Vice logo

Virgin Holidays achieves award-winning content discovery and higher engagement with Brandwatch

Virgin Holidays logo

Virgin Holidays drives engaging travel content discovery with Brandwatch

Virgin Holidays logo

VR‑NetWorld achieves real-time brand monitoring, trend spotting and competitor analysis with Brandwatch Vizia

VR-NetWorld logo

VR-NetWorld GmbH achieves real-time brand and trend monitoring with Brandwatch Vizia

VR-NetWorld GmbH logo

Waggener Edstrom Communications achieves strategic, multilingual social media insights for global brands with Brandwatch

Waggener Edstrom Communications logo

Walmart achieves actionable social intelligence with Brandwatch

Walmart logo

Wargaming achieves real-time global player insights and faster responses with Brandwatch

Wargaming logo

Wargaming achieves faster global player insight and real-time sentiment tracking with Brandwatch

Wargaming logo

Which? achieves a trending #RailRefunds hashtag in 3 hours with Brandwatch

Which? logo

Zambrero achieves unified community management and efficient scheduling for 200+ social pages with Brandwatch

Zambrero logo

Zambrero streamlines social media management with Brandwatch

Zambrero logo

No matching case studies