Case Study: Kägi Söhne AG achieves efficient, small-team social media management with Brandwatch

Kägi Söhne AG - Customer Case Study

Kägi is a Swiss maker of chocolate wafers selling globally that plans content centrally and works with an external agency. Before using Brandwatch, the team struggled to get a clear overview of all social channels and risked missing fans’ comments, making it hard to manage community and content efficiently with a small in‑house team.

By adopting the Brandwatch suite, Kägi gained a unified view of its social activity, streamlining community management and content planning. The result: the small team can now complete all social media activities efficiently, respond to fans without missing comments, and maintain consistent global content with fewer resources.

Kägi Söhne AG

Anja Prasse

Team Lead Digital Manager