Text Request B2B Case Studies & Customer Successes

Text Request logo

Text Request helps businesses increase profits through powerful text messaging software. 5% of phone calls are answered, 15% of emails are opened, but 99% of texts are read (usually within just a few minutes). Text Request gives your team all the tools and organization you need to text professionally using your office phone numbers, so you can reach customers precisely when you need and grow your bottom line.

Case Studies

Showing 82 Text Request Customer Success Stories

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Other healthcare providers use text messaging, and our clients expect us to as well

A Caring Pregnancy Center logo

ABM Photography - Customer Case Study

ABM Photography logo

Agency MVP clients close 57% more deals using the SMS tools offered through Text Request

Agency MVP logo

Airstream of Utah achieves uninterrupted customer communication and improved sales and service efficiency with Text Request

Airstream of Utah logo

Allied Eye achieves fewer missed appointments and faster patient care with Text Request

Allied Eye logo

Text Request helps us stand out in our field and accomplish our goals

Allied Eye logo

Amro Music Stores achieves faster, clearer customer communication and streamlined repair scheduling with Text Request

Amro Music Stores logo

Being a modern medical practice requires communicating with patients the way they prefer—which is text

Avance Plastic Surgery Institute logo

Fast communication leads to satisfied customers, which in turn leads to more repeat bookings

B-LineXpress logo

Bendell Law Firm achieves faster client communication and quicker case turnaround with Text Request

Bendell Law Firm logo

Text messaging frees up our time so we don’t have people on hold

Bin There Dump That of Central New Jersey logo

Blue Water Resort reduces callbacks and streamlines reservations with Text Request

Blue Water Resort logo

Brainerd Baptist School achieves streamlined parent communication and stronger engagement with Text Request

Brainerd Baptist School logo

Broadlume - Customer Case Study

Broadlume logo

Brown's Insurance Agency achieves faster client responses and streamlined documentation with Text Request

Brown's Insurance Agency logo

Care Net Pregnancy Center of Milwaukee achieves private, after-hours client communication and streamlined outreach with Text Request

Care Net logo

Everyone keeps their phones next to them at all times, so we know our messages are seen

Chattanooga Area Food Bank logo

We knew texting was the way our fans wanted to connect with us

Chattanooga Football Club logo

Chattanooga Lookouts - Customer Case Study

Chattanooga Lookouts logo

Citizens’ High School boosts student engagement and lead response with Text Request

Citizens’ High School logo

Text Request helps us keep all our SMS records updated inside HubSpot

Credilife logo

Dallas Plumbing Company achieves streamlined scheduling and customer communication with Text Request

Dallas Plumbing Company logo

DialCare - Customer Case Study

DialCare logo

Emails can go unread for days or even months, but text messages are opened within seconds regardless of who they come from

Dowell Federal Credit Union logo

Dowell Federal Credit Union achieves faster loan processing and higher member response rates with Text Request

Dowell Federal Credit Union logo

Parents love getting pictures of their child’s positive therapy experience

FASTSIGNS achieves faster proof approvals and streamlined customer communication with Text Request

FASTSIGNS logo

Healthcare National Marketing achieves scalable outreach to 90,000+ members and daily new enrollments with Text Request

Healthcare National Marketing logo

Healthy Roots Hemp Products achieves higher customer engagement and retention with Text Request

Healthy Roots Hemp Products logo

Housing Channel achieves higher client engagement and class attendance with Text Request

Housing Channel logo

Houston Window Experts achieves 5-star customer experience and improved lead capture with Text Request

Houston Window Experts logo

Ion Franchising achieves faster lead responses and quicker deal conversions with Text Request

Ion Franchising logo

People love texting us what they need, so they can skip out on coming into the store

Johnstone Supply logo

Johnstone Supply achieves faster order processing and higher customer satisfaction with Text Request

Johnstone Supply logo

We wanted to shift focus to building a database of recurring customers

Joseph Giannone Heating & Air logo

Just Between Friends achieves faster, more reliable consignor and volunteer communication with Text Request

Just Between Friends logo

La Paz Chattanooga achieves faster, more inclusive community outreach with Text Request

La Paz Chattanooga logo

La Paz Chattanooga - Customer Case Study

La Paz Chattanooga logo

LGC Hospitality achieves 4-hour stadium staffing for Portland Timbers home opener with Text Request

LGC Hospitality logo

Text has a night and day open rate compared to other communication channels

Loud Rumor logo

Our target customers are Millennial and Gen Z brides who prefer texting over email

Magnolia Dreams logo

Text Request was recommended to me by the Maid Brigade corporate office

Maid Brigade logo

We want our communication to be as human as us, which is why we text our patients

Makers Compounding Pharmacy & Hallmark logo

Manpower of the Palm Beaches and Treasure Coast achieves faster, scalable candidate outreach and higher response rates with Text Request

Manpower of the Palm Beaches and Treasure Coast logo

Texting is non-intrusive and allows job candidates to respond in their own time

Manpower of the Palm Beaches and Treasure Coast logo

Mathnasium - Customer Case Study

Mathnasium logo

Mosquito Joe - Customer Case Study

Mosquito Joe logo

People don’t love phone calls and are way more willing to text instead

Moxy Chattanooga Downtown logo

Moxy Chattanooga Downtown achieves rapid curbside delivery and safe, real-time customer communication with Text Request

Moxy Chattanooga Downtown logo

Before Text Request’s MMS messaging, we’d have to drive all the way out to customers’ homes to see what needed to be fixed

Mr. Handyman International logo

Mr. Handyman (Mr. Handyman International franchise) cuts drive time and speeds estimates with Text Request

Mr. Handyman International logo

N-Hance (Wood Renewal of DFW) achieves faster, more professional lead follow-up with Text Request

N-Hance logo

Having multiple dashboards keeps conversations organized across our entire nonprofit

NeighborImpact logo

Ohio Property Group achieves $7,000–$8,000 in new revenue within 30 days with Text Request

Ohio Property Group logo

Text messaging helps us bridge the gap of uncertainty by communicating with customers in a way that is familiar and human

Ohio Property Group logo

Online-Access achieves streamlined contractor communication with Text Request

Online-Access logo

We wanted to meet our clients where they are which is texting pet pics on their cell phones

Ooltewah Veterinary Hospital logo

No pet should have to wait which is why we utilize text messaging to get them the care they need ASAP

PetVet365 logo

Pure Barre Chattanooga achieves streamlined client communication and stronger community engagement with Text Request

Pure Barre logo

We live in a world where texting is a required tool

R&A Marketing logo

We knew texting was the easiest way to give clients the immediate access they wanted to us

Rock Creek Insurance logo

Rock Creek Insurance achieves drastically increased referrals and faster client responses with Text Request

Rock Creek Insurance logo

Ronald McDonald House Charities of Greater Chattanooga achieves rapid volunteer scheduling and stronger volunteer engagement with Text Request

Ronald McDonald House Charities of Greater Chattanooga logo

Signature Bail Bonds achieves doubled inbound conversations and improved customer experience with Text Request

Signature Bail Bonds logo

STOR-N-LOCK Self Storage achieves 58% more customer reviews with Text Request

STOR-N-LOCK Self Storage logo

Texting a review link is as simple as typing the customer’s number, selecting the template, then hitting send

STOR-N-LOCK Self Storage logo

StudioPOP achieves rapid class bookings and stronger member engagement with Text Request

StudioPOP logo

I want my franchise to have all the resources it needs to be successful, and text messaging is one of the essentials

Sylvan Learning logo

Tangerine Salon cuts on-hold complaints and streamlines bookings with Text Request

Tangerine Salon logo

Our goal was to show our base and undecided voters where to cast their ballot

Team Blue NC logo

The Bankruptcy Firm - Customer Case Study

We needed to find a way to reach all of our new leads with the click of a button

The Rogers Agency logo

Text Request has helped us reach a broader audience and organize contacts more efficiently

The University of Tennessee at Chattanooga logo

Turf Masters Lawn Care achieves faster payments and wins back customers with Text Request

Turf Masters Lawn Care logo

Texting cuts down on our registration time, because parents get all the information they need in one message

Tutu School logo

Two Men and a Truck boosts sales follow-up and closes more moves with Text Request

Two Men and a Truck logo

Text Request is significantly more user-friendly than the other options we looked at

University of Toledo FCU logo

US Water Culligan Group - Customer Case Study

US Water Culligan Group logo

Visiting Angels of Newburyport - Customer Case Study

Visiting Angels of Newburyport logo

WGN Radio - Customer Case Studio

WGN Radio logo

Work With Your Handz - Customer Case Study

Work With Your Handz logo

Texting helps us offer more convenience to customers scheduling appointments and reminders for maintenance

Ziebart logo

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