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Visit WebsiteOther healthcare providers use text messaging, and our clients expect us to as well
A Caring Pregnancy Center
Tamra Axworthy
Executive Director
Text Request
Text Request helps businesses increase profits through powerful text messaging software. 5% of phone calls are answered, 15% of emails are opened, but 99% of texts are read (usually within just a few minutes). Text Request gives your team all the tools and organization you need to text professionally using your office phone numbers, so you can reach customers precisely when you need and grow your bottom line.
Case Studies
Showing 82 Text Request Customer Success Stories
ABM Photography - Customer Case Study
ABM Photography
Brian Kent
Owner
Agency MVP clients close 57% more deals using the SMS tools offered through Text Request
Agency MVP
Bo Ward
Chief Executive Officer
How they use Text Request in all aspects of their sales and service departments to increase revenue and create better customer experiences
Airstream of Utah
Tiffani Decker
Marketing Director
How they use Text Request to accomplish their goals
Allied Eye
Dennis Matzkin
Owner
Text Request helps us stand out in our field and accomplish our goals
Allied Eye
Dennis Matzkin
Owner
How they use Text Request to further their strong relationships with customers and build on their succes
Amro Music Stores
Nick Averwater
Band Department Manager
Being a modern medical practice requires communicating with patients the way they prefer—which is text
Avance Plastic Surgery Institute
Erez Dayan
Medical Director
Fast communication leads to satisfied customers, which in turn leads to more repeat bookings
B-LineXpress
Steven Klehfoth
Reservations & Dispatch
Bendell Law Firm - Customer Case Study
Bendell Law Firm
Jim Bendell
Sole Practitioner
Text messaging frees up our time so we don’t have people on hold
Bin There Dump That of Central New Jersey
Karen Aller
Owner
How they use Text Request to create amazing experiences while saving time
Blue Water Resort
Rachel Wilson
Office Manager
How they use Text Request to foster relationships with parents, quickly answer questions, and further their mission
Brainerd Baptist School
Bradley Chambers
Director of IT
Broadlume - Customer Case Study
Broadlume
Kelly Oechslin
Product Marketing Manager
Text Request was a solution we could try without being locked into a year-long commitment
Brown's Insurance Agency
Christine Brown
Marketing Manager
How Text Request helps them communicate with moms and provide care throughout their pregnancies
Care Net
Rachel Schepp
Executive Director
Everyone keeps their phones next to them at all times, so we know our messages are seen
Chattanooga Area Food Bank
Abbey Rice
Communications Coordinator
We knew texting was the way our fans wanted to connect with us
Chattanooga Football Club
Jeremy Alumbaugh
Managing Director
Chattanooga Lookouts - Customer Case Study
Chattanooga Lookouts
Sidney Hooper
Ticket Operations Manager
How they use Text Request to start conversations with prospective students and get them the information they need
Citizens’ High School
Desmond Williams
Director of Marketing
Text Request helps us keep all our SMS records updated inside HubSpot
Credilife
Brian Del Terzo
Co-Founder and Program Director
We noticed our customers relied on phone calls less and used texts more
Dallas Plumbing Company
John Downs
Owner & President
DialCare - Customer Case Study
DialCare
Justin Hajek
Assistant Vice President of Program Management
Emails can go unread for days or even months, but text messages are opened within seconds regardless of who they come from
Dowell Federal Credit Union
Courtney Dickerson
Chief Financial Officer
How Text Request helps Dowell Federal Credit Union increase their response rates so collections goes smoother
Dowell Federal Credit Union
Courtney Dickerson
Chief Financial Officer
Parents love getting pictures of their child’s positive therapy experience
Elevate Behavior Services
Sarena Cambrea
Owner and Clinical Director
I wanted to give customers the ability to reach our locations the way they wanted
FASTSIGNS
Robert Acquaye
Co-Chief Executive Officer
We’ve grown from 30 employees to 175 in the last six years, but we want to maintain a small company feel with texting
Healthcare National Marketing
Sherri Paules
Chief Executive Officer
Healthy Roots Hemp Products - Customer Case Study
Healthy Roots Hemp Products
Liz Merritt
Founder/CEO
When we can effectively reach clients, our mission is furthered
Housing Channel
Donna VanNess
President
We wanted to offer the best customer service, even at 8:30 at night
Houston Window Experts
Jeff Ludy
Founder & Owner
Ion Franchising - Customer Case Study
Ion Franchising
Lance Graulich
Founder and CEO
People love texting us what they need, so they can skip out on coming into the store
Johnstone Supply
Bryan Cupp
Vice President of Operations
How Text Request helps Johnstone Supply do both across multiple branches
Johnstone Supply
Bryan Cupp
Vice President of Operations
We wanted to shift focus to building a database of recurring customers
Joseph Giannone Heating & Air
Kara Lord
Manager
Once the time arrives, our seasonal event needs to get the word out quickly
Just Between Friends
Stacy Ervin
Owner & Event Planner
La Paz Chattanooga - Customer Case Study
La Paz Chattanooga
Lily Sanchez
Communications Manager
La Paz Chattanooga - Customer Case Study
La Paz Chattanooga
Lily Sanchez
Communications Manager
How Text Request fits into their daily schedule
LGC Hospitality
Jaime Horning
Regional Vice President & Member
Text has a night and day open rate compared to other communication channels
Loud Rumor
Patrick Cundiff
Director of Marketing
Our target customers are Millennial and Gen Z brides who prefer texting over email
Magnolia Dreams
Caroline Nelson
Co-owner
Text Request was recommended to me by the Maid Brigade corporate office
Maid Brigade
Todd Rich
Owner
We want our communication to be as human as us, which is why we text our patients
Makers Compounding Pharmacy & Hallmark
Scarlett Brown
Director of Marketing
Manpower of the Palm Beaches
Manpower of the Palm Beaches and Treasure Coast
Sergio Herrera
Staffing Support Manager
Texting is non-intrusive and allows job candidates to respond in their own time
Manpower of the Palm Beaches and Treasure Coast
Sergio Herrera
Staffing Support Manager
Mathnasium - Customer Case Study
Mathnasium
Libby Lossing
Owner
Mosquito Joe - Customer Case Study
Mosquito Joe
Trey Powell
Franchise Owner
People don’t love phone calls and are way more willing to text instead
Moxy Chattanooga Downtown
Kasey Swindell
Director of Sales
How the Moxy Chattanooga Downtown used Text Request to get the word out about their new curbside delivery service
Moxy Chattanooga Downtown
Kasey Swindell
Director of Sales
Before Text Request’s MMS messaging, we’d have to drive all the way out to customers’ homes to see what needed to be fixed
Mr. Handyman International
Steve Boehler
Owner
How they use Text Request to give estimates instead of driving to customers' locations
Mr. Handyman International
Stephen Boehler
Owner
How Text Request helps them win over leads and satisfy clients
N-Hance
Jon Flynt
Owner
Having multiple dashboards keeps conversations organized across our entire nonprofit
NeighborImpact
Grant Jeffrey
Technology Systems Analyst & Training Specialist
How Ohio Property Group uses Text Request to take leads from general interest to total trust
Ohio Property Group
Glen Whitten
Realtor
Text messaging helps us bridge the gap of uncertainty by communicating with customers in a way that is familiar and human
Ohio Property Group
Glen Whitten
Realtor
How Text Request helps them continue their legacy by facilitating communication between their contractors
Online-Access
Mitchell Ortenburg
Customer Service Manager
We wanted to meet our clients where they are which is texting pet pics on their cell phones
Ooltewah Veterinary Hospital
Karla Woods
Co-Owner
No pet should have to wait which is why we utilize text messaging to get them the care they need ASAP
PetVet365
Andrea Johnson
Founder
What makes Pure Barre Chattanooga different, why they chose to use Text Request, and how they use it to grow
Pure Barre
Tiffany Jodice
Franchisee Owner
We live in a world where texting is a required tool
R&A Marketing
Kevin Doran
Co-Owner
We knew texting was the easiest way to give clients the immediate access they wanted to us
Rock Creek Insurance
Christina Nuar
President
How Text Request gave them the right tools for their grade A customer service standards
Rock Creek Insurance
Christina Nuar
President
Ronald McDonald House Charities of Greater Chattanooga
Ronald McDonald House Charities of Greater Chattanooga
Sarah Griffith
Project Coordinator
How they doubled inbound communications with Text Request
Signature Bail Bonds
Steven Fletcher
Owner & Agent
STOR-N-LOCK Self Storage - Customer Case Study
STOR-N-LOCK Self Storage
Matt Casady
Marketing Manager
Texting a review link is as simple as typing the customer’s number, selecting the template, then hitting send
STOR-N-LOCK Self Storage
Matt Casady
Marketing Manager
Tapping members and fostering relationships via texts keeps a gym running.
StudioPOP
Abbie Peraza
Owner
I want my franchise to have all the resources it needs to be successful, and text messaging is one of the essentials
Sylvan Learning
Krista Martin
Franchisee/Executive Director
Texting is how our clients are used to communicating
Tangerine Salon
Brandon Hensley
Founder & Owner
Our goal was to show our base and undecided voters where to cast their ballot
Team Blue NC
Christopher Dean
Co-Founder & President
The Bankruptcy Firm - Customer Case Study
The Bankruptcy Firm
Kent Winward
Owner
We needed to find a way to reach all of our new leads with the click of a button
The Rogers Agency
Brittany Rogers
Marketing Director
Text Request has helped us reach a broader audience and organize contacts more efficiently
The University of Tennessee at Chattanooga
Hannah Mitchell
Director of Marketing
Turf Masters Lawn Care - Customer Case Study
Turf Masters Lawn Care
Mandi Harris
Director of Marketing
Texting cuts down on our registration time, because parents get all the information they need in one message
Tutu School
Lara O'Brien
Owner
We needed a faster way to respond to the customers who reach out to us for estimates every day
Two Men and a Truck
Katherine Mercer
Sales & Marketing Leader
Text Request is significantly more user-friendly than the other options we looked at
University of Toledo FCU
Tim McGrady
Collections Manager
US Water Culligan Group - Customer Case Study
US Water Culligan Group
Karla Martinez
Director of Customer Service
Visiting Angels of Newburyport - Customer Case Study
Visiting Angels of Newburyport
Deanna Martin
Operations Manager
WGN Radio - Customer Case Studio
WGN Radio
Ashley Bihun
Supervising Producer
Work With Your Handz - Customer Case Study
Work With Your Handz
Kelly Presgrave
President & CEO
Texting helps us offer more convenience to customers scheduling appointments and reminders for maintenance
Ziebart
Michelle Chirco
Marketing Lead
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