Case Study: Magnolia Dreams increases website sales with Text Request SMS Chat

Our target customers are Millennial and Gen Z brides who prefer texting over email

Magnolia Dreams, a custom wedding decor and signage business, needed a better way to communicate with Millennial and Gen Z brides without having their messages lost in email spam. They turned to Text Request, using its SMS Chat widget and Zapier integration to make conversations easier and more immediate for busy customers planning weddings.

With Text Request, Magnolia Dreams added an SMS Chat widget to its website, set up automatic coupon delivery through Zapier, and used text messaging to save lead details, wedding dates, and send follow-up flash sales with images. The result was a more effective lead-generation process and a 50% increase in website sales, while also making customer targeting and follow-ups much easier.

Magnolia Dreams

Caroline Nelson

Co-owner