Case Study: Care Net Pregnancy Center of Milwaukee achieves private, after-hours client communication and streamlined outreach with Text Request

How Text Request helps them communicate with moms and provide care throughout their pregnancies

Care Net Pregnancy Center of Milwaukee is a faith-based pregnancy resource center that supports about 750 expecting and new mothers each year. With a small staff, limited office hours, and many clients (often teens and young adults) who find calling intimidating or lacking privacy, Care Net needed a discreet, efficient way to communicate and manage reminders—so they adopted Text Request, using features like landline texting, BCC group messaging, and the mobile app.

Text Request let Care Net text clients directly from their existing office number, send one BCC group message instead of calling each person, and respond quickly after hours via the mobile app. As a result, communication is more private and effective, staff time spent on reminders is greatly reduced, and Care Net can more efficiently support its 750 annual clients.

Care Net

Rachel Schepp

Executive Director