Case Study: Brainerd Baptist School achieves streamlined parent communication and stronger engagement with Text Request

How they use Text Request to foster relationships with parents, quickly answer questions, and further their mission

Brainerd Baptist School, a non‑denominational Pre‑K–5 elementary in Chattanooga, TN, needed a faster, more convenient way to communicate with busy parents beyond email, phone and their student portal. After evaluating options they chose Text Request’s texting platform, including the Click‑to‑Text website button, to give parents a simple, immediate channel for questions and updates.

Text Request implemented a school‑wide texting solution with a backend dashboard and individual staff logins so secretaries, teachers, the Director of IT and even the headmaster can manage messages. The result: strong parent adoption and daily use for scheduling, pickup updates and quick questions, streamlined staff workflow, and an inexpensive, high‑value tool the school has relied on for about three years.

Brainerd Baptist School

Bradley Chambers

Director of IT