Case Study: Maid Brigade boosts scheduling and hiring efficiency with Text Request

Text Request was recommended to me by the Maid Brigade corporate office

Maid Brigade, a cleaning franchise serving residential and small office clients in Northern Nevada, needed a better way to manage communication as its team became overwhelmed with phone calls and customers often ignored email. The corporate office recommended Text Request, a business texting platform, to help with appointment scheduling, hiring, and lead generation.

With Text Request, Maid Brigade began texting new clients who missed calls, sending hiring and onboarding information to candidates, and using templates to speed up communication. The owner said the platform was a “godsend” and noticed a difference within a couple of weeks, with faster communication, easier scheduling, and less hassle overall.

Maid Brigade

Todd Rich

Owner