Case Study: Pure Barre Chattanooga achieves streamlined client communication and stronger community engagement with Text Request

What makes Pure Barre Chattanooga different, why they chose to use Text Request, and how they use it to grow

Pure Barre, a women-focused fitness studio in Chattanooga, TN, needed a simple, reliable way to manage member communications—tracking prepaid class packages, promoting specials and class offerings, and letting clients quickly notify staff if they’re running late or need help. To address those needs, Pure Barre adopted Text Request’s SMS messaging platform.

Text Request enabled Pure Barre to centralize and automate client follow-ups about package balances, send group messages for promotions and schedule updates, and accept inbound texts for quick questions or late arrivals. While the case study doesn’t provide specific metrics, owner Tiffany Jodice reports stronger member engagement, faster responses, and an improved ability to serve the community thanks to Text Request.

Pure Barre

Tiffany Jodice

Franchisee Owner