Case Study: Manpower of the Palm Beaches and Treasure Coast achieves faster, scalable candidate outreach and higher response rates with Text Request

Manpower of the Palm Beaches

Manpower of the Palm Beaches and Treasure Coast is a West Palm Beach staffing agency that connects local candidates with employers. Facing a regional unemployment rate under 4%, many candidates don’t answer phone calls at work, so the office needed a scalable, non‑intrusive way to reach people from a single business number — which is why they chose Text Request’s texting software.

Text Request’s platform is used daily to contact nearly 1,000 associates and candidates, enabling Manpower to send group texts to the roughly ten qualified candidates per job instead of calling each one individually. The result: faster outreach, a roughly 9/10 response rate, and seamless desktop-to‑mobile messaging that preserves the feel of a personal text while scaling communication through Text Request.

Manpower of the Palm Beaches and Treasure Coast

Sergio Herrera

Staffing Support Manager