Case Study: Just Between Friends achieves faster, more reliable consignor and volunteer communication with Text Request

Once the time arrives, our seasonal event needs to get the word out quickly

Just Between Friends Chattanooga is a seasonal children's and maternity consignment franchise run by owner Stacy Ervin that hosts two large sales a year with a little over 700 consignors. They needed a faster, more affordable way to reach event helpers and consignors for last‑minute updates and shift opportunities—previously relying on time‑consuming phone calls, voicemails and even an extra personal phone line—so they turned to Text Request’s text messaging platform.

Text Request enabled Just Between Friends to send group texts and reminders, manage replies from a desktop, and stop using the owner’s personal number. By using Text Request, communications became far more manageable, consignors responded by text instead of voicemail or email, and the organizer could quickly reach hundreds of participants for updates and shift coordination—eliminating extra phone lines and improving outreach efficiency.

Just Between Friends

Stacy Ervin

Owner & Event Planner