Text Request
87 Case Studies
A Text Request Case Study
The Bankruptcy Firm, a legal services provider, relied on texting to get clients to respond, share documents, and stay informed about their cases. When Zipwhip announced it was shutting down, the firm needed a way to transfer its full message history and maintain compliant, organized conversations with read/unread tracking. Text Request’s messaging platform was a strong fit because it could preserve their existing records and support both conversational and automated texting.
Text Request migrated all of The Bankruptcy Firm’s data over a weekend, with no downtime and no disruption for clients. The firm kept its workflows and gained stronger search, Zapier integration, and automation for case updates and personalized reminders. The result was a smooth transition with no stress, plus a more efficient texting system that remains essential to their client communication.
The Bankruptcy Firm
Kent Winward
Owner