Case Study: Sylvan Learning Streamlines Family Texting and Payments with Text Request

I want my franchise to have all the resources it needs to be successful, and text messaging is one of the essentials

Sylvan Learning New Hampshire & Massachusetts used Text Request after Zipwhip announced it was shutting down, and the franchisee needed a new text messaging solution for four locations. As a tutoring business that relies on SMS to communicate with families about scheduling, conversations, and collections, they needed a replacement that could be implemented quickly and keep parents connected.

Text Request handled the migration seamlessly, transferring all Zipwhip data on a closed day with no downtime and providing training for the whole team. Sylvan Learning also used Text Request features like keywords, templates, and Payments to streamline communication and collect credit card payments through secure links, cutting down follow-ups and saving significant time.

Sylvan Learning

Krista Martin

Franchisee/Executive Director