Case Study: Mathnasium boosts leads and reviews with Text Request

Mathnasium - Customer Case Study

Mathnasium, a math tutoring franchise with more than 1,000 locations, needed to move away from Zipwhip without forcing customers to learn new phone numbers. The team needed an SMS platform that could preserve their existing landline numbers and transfer customer data smoothly across all 13 locations.

Text Request used its Zipwhip migration tool and SMS Chat to transfer all 13 locations’ contacts and numbers within 48 hours, while also supporting appointment follow-ups, win-back campaigns, reviews, and website chat. With Text Request, Mathnasium reported almost 100% open rates versus 40% for email, had already earned more reviews by May 2023 than in all of 2022, and saw more leads from SMS Chat on its websites.

Mathnasium

Libby Lossing

Owner