Text Request
82 Case Studies
A Text Request Case Study
Ohio Property Group, a three-person Realtor team in Findlay, OH, offers flat-fee real estate services and faced a challenge getting hesitant prospects to reach out — calls and emails weren’t coming in and chatbots felt impersonal. To create a more human, familiar channel for conversations, Ohio Property Group turned to Text Request and its SMS Chat.
Text Request’s SMS Chat gave the team a simple, mobile-friendly way to engage prospects and support existing clients, with notifications routed to whoever is working so responses are fast. Using Text Request, Ohio Property Group generated $7,000–$8,000 in new revenue within the first 30 days, improved customer experience and conversion rates, and praised Text Request’s fast onboarding and ongoing support.
Glen Whitten
Realtor