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Visit WebsiteHow 1&1 Internet serves 14 million customers on social media
1&1 Internet
Andreas Maurer
Head of Corporate PR, 1&1 Internet
Hootsuite
Hootsuite is the most widely used social media management platform, trusted by more than 18 million people and employees at 80% of the Fortune 1000. Hootsuite's unparalleled expertise, customer insights at scale, and collaborative ecosystem uniquely help people and organizations to succeed with social. To learn more, visit www.hootsuite.com. To request a demo, visit www.hootsuite.com/request-demo.
Case Studies
Showing 105 Hootsuite Customer Success Stories
How AccorHotels Increased their Reach by 2X with the AccorHotels Social Desk
AccorHotels
Alexander Rudnik
Hotel Manager
How Alès Group Uses Social Media to Win More Followers and Sales
Ales Groupe
Guillaume Casbonne
Social Media Manager
How ARTE TV launched a 24 hour multilingual campaign that drove international awareness and viewership
ARTE
Valentin Duboc
Head of Digital Marketing
How the Australian Open engaged fans and increased its social media audience by 300k in 2 weeks
Australian Open
Joel Smith
Social Media Manager
5 Social media tactics an innovative bank used to launch a new product
Avidia Bank
Michael Allard
Chief Marketing Officer
Azusa Police Department used Hootsuite to communicate during an emergency response
Azusa Police Department
Mike Bires
Officer
Baby K'tan - Customer Case Study
Baby K'tan
Reina Christian
Marketing Coordinator
How Barcelona built an innovative social media strategy
Barcelona City Council
Thais Ruiz de Alda
Digital Marketing Manager, Barcelona City Council
Bob's Red Mill adapts to changing retail markets with social media
Bob’s Red Mill
Cassidy Stockton
Social Media Manager, Bob’s Red Mill
How the CFL used social media to increase fan engagement and referral traffic
Canadian Football League
Sean Bell
Director, Digital Assets
Adapting New World Social Marketing Strategies to Find Success in Wine Sales
Cento Vigne Italia
Gian Piero Staffa
Cento Vigne Italia
How Change.org uses social media to turn trending petitions into victories
Change.org
Ben Rattray
Founder and CEO, Change.org.
Ambassador of social how consultant Chris Dack empowers his clients to be social
Chris Dack
Chris Dack
Founder
How City University London attracts and engages students with the perfect mix of content marketing
City University London
Sabrina Francis
Social Media Officer
Transforming Social Media Data into Action
Cover-More
Lynton Manuel
Social Media Manager
CyberGhost - Customer Case Study
CyberGhost
Oana Ciobotea
Social Media Manager, CyberGhost
Cystic Fibrosis Canada - Customer Case Study
Cystic Fibrosis Canada
Kristy Gill
Executive Director for Western Canada, Cystic Fibrosis Canada
How DAVIDsTEA is transforming customer service with Hootsuite
DAVIDsTEA
Youri Hollier
Social Media Manager
DaVita Inc. uses social media to help raise kidney disease awareness
DaVita Inc.
Bianca Anderson
Social Media Manager
How Delaware North’s Social Business Lab Unified its Social Presence
Delaware North
Kerry Hassen
Digital Marketing Manager
How Abu Dhabi is Boosting Tourism with Social Media
Department of Culture and Tourism
George Kalliamvakos
Digital Media Manager
How Docapost Grew Its Reach on Social Media with Employee Advocacy
Docapost
Annick Costa
Director of Digital Communication and Brand
How a local government team of 30+ serves 1.1 million constituents on social media
Fairfax County Government
Anne Cissel
Communications Specialist
How Fairware uses social media to find customers who share their values and their posts
Fairware
Denise Taschereau
Founder & CEO, Fairware
How Five Guys empowers over 1,200 franchisees on social with Hootsuite
Five Guys
Kenneth Westling
Online Marketing Specialist, Five Guys
How Global Charities are Amplifying Stories on Social Media
Free the Children
Michael Rajzma
Associate Director of Digital Media
How FreshBooks puts customers first with social media
FreshBooks
Melissa Loomans
Community and Events Manager
How FROGBOX uses Hootsuite to transform outdated service industry standards
Frogbox
Phil Harbut
Director of Sales
Georgia State University increases campaign performance by 216% with Hootsuite and TINT integration
Georgia State University
Terry Coniglio
Assistant Director, Public Relations and Marketing Communication, Social Media
How Georgia State University Built a Global Community of Brand Advocates
Georgia State University
Richard D. Phillips
Dean and C.V. Starr Professor of Risk Management and Insurance
Using Social and Analytics to Unlock Efficiencies and Drive Results
Grupo Expansión
Andrea Sanchez
especialista de Productos digitales de GEx Digital
How Helix is Building Brand Awareness From the Ground Up
Helix
Jessica Graham
VP of Brand, Partnerships and Product Marketing
Lessons from Herschel’s social media manager: how to build customer loyalty
Herschel Supply Co.
Allison Butula
Social Media Manager, Herschel Supply Co.
Helping to keep road users safe with an effective social media strategy
Highways England
Sharon Creary
Head of Digital Content and Engagement
How Hong Kong Airlines Increased Brand Sentiment by 212%
Hong Kong Airlines
Dennis Owen
General Manager, Branding and Social Media
How a Government Agency Promotes 300 Events Annually and Exceeds Engagement Targets
Innovate UK
Peter Wilson
Digital Communications Manager
Invisible People - Customer Case Study
Invisible People
Mark Horvath
Founder, Invisible People
Kiva - Customer Case Study
Kiva
Talea Miller
Content Manager
How Legal & General turned financial secrets into an award-winning brand campaign
Legal & General Group Plc
Anna Doman
Brand Marketing Manager
How UK newspaper publisher Local World scaled social media across 400 profiles
Local World Media
Scott Hornsby
Head of Social Media
How to Boost Event Registration by 900% with Hootsuite
Lymphoma Society of Canada
Patricia Gilmore
Social Media Manager
How Major League Soccer uses Hootsuite social contesting to build a fan base
Major League Soccer
How Axel Became One of the Most Successful and Influential Recruiters Worldwide
Manhattan Group
John D. Ortner
CEO
How Manila Broadcasting Company Boosted Positive Sentiment by 221% in Two Months
Manila Broadcasting Company
Christian De La Cruz
New Media Manager
How Manta sources content to increase conversions with Hootsuite’s Suggested Content
Manta Media
Heather Harmon
Public Relations Manager, Manta
How a Global Insurance Company Unified Its Social Media Strategy
MAPFRE
Jaime Valverde
Corporate Director for Social Networks
Marketo uses Hootsuite to improve lead quality and maintain 93% customer satisfaction
Marketo
Sanjay Dholakia
Chief Marketing Officer
How Summer Break reality TV show aired exclusively on social media with the help of Hootsuite
McBeard Media
Alec McNayr
Founder and COO, McBeard Media
How MEC Grew Their Customer Base with #GoodTimesOutside
MEC
Ryan McKee
Brand Engagement Director
Meliá Hotels International - Customer Case Study
Meliá Hotels International
Gabriel Escarrer
Chief Executive Officer
How Monster Worldwide grew its share of voice with social media listening
Monster Worldwide
Patrick Gillooly
Director of Digital Communication and Social Media
Prepare for Emergency Response with a Social Media Strategy
Morris County, New Jersey
Carol A. Spencer
Digital and Social Media Manager
The Social Media Strategy That Saved My Destination New Zealand 48 Hours a Month
My Destination New Zealand
Mike Watt
Managing Director
How Nokia used social to become the talk of the world’s largest mobile tech event
Nokia
Päivi Kalske
Head of Corporate Social Media
How the City of New York used Hootsuite to triple its online audience
NYC.gov
Allison Pennisi
OCBC Bank brings Hootsuite onboard for customer service and decreases emails by 90%
OCBC Bank
How Nonprofit ONE Achieves Political Change with Social Media
ONE Campaign
David Cole
International Digital Director
How Oslo and Akershus University College expanded its social reach to attract the best staff and students
Oslo and Akershus University College
Hallvard Lavoll
Social Media Manager
How OsloMet expanded its social reach to attract the best staff and students
OsloMet
Hallvard Lavoll
Social Media Manager
How to use social to promote awareness for a good cause
Pacific Wild
Sarah Stoner
Director of Strategy and Development
Police Service of Northern Ireland using Social Media to Circulate News that Matters and Solve Crimes
Police Service of Northern Ireland
Fiona Williamson
Corporate Communications Manager
Bringing science to social Polymer Solutions grows followers by 375%
Polymer Solutions
Caitlyn Scaggs
Director of Communications and Marketing
Pronto Marketing - Customer Case Study
Pronto Marketing
Tim Kelsey
Director of Client Marketing Services, Pronto Marketing
How Purdue University used Hootsuite to help raise $28.2M in a single day
Purdue University
Steve Schlenk
Associate Director of Philanthropic Communications
PureMatter - Customer Case Study
PureMatter
Bryan Kramer
Chief Executive Officer
Radio Italia Finds Social Media Success as One of the Most Followed Radio Stations Globally
Radio Italia
Arianna Chiapponi
Manager of the Press Office and Social Media, Radio Italia
How an Italian Radio Station used Hootsuite to Keep Citizens Safe During a Devastating Flood
Radio Perusia
Fortarrigo Piccolomini
Co-Manager
(RED) paints the culinary world red in the fight against AIDS
RED
Colleen Donnelly
Social Media & Content Manager
How RMWB saved lives by using Hootsuite for crisis communication
Regional Municipality of Wood Buffalo
Jennie Walker
Social Media Advisor, Communications and Stakeholder Relations
How the Rockefeller Foundation built employee advocacy with Hootsuite
Rockefeller Foundation
Jay Geneske
Director of Digital, The Rockefeller Foundation
How the San Diego Zoo educates and inspires a global audience using Hootsuite
San Diego Zoo
Matt Steele
Social Media Planner
How a successful independent film launched on Twitter with a $1,000 budget using Hootsuite
Saving Lincoln
Brad Cook
Twitter Storyteller
How Searchmetrics increased their social reach by 20%
Searchmetrics
Volker Smid
Chief Executive Officer
How Serengetee.com nonprofit grew to 125,000 Facebook fans in 2 years with Hootsuite
Serengetee
Ryan Westberg
Co-Founder and Marketing Director
Singapore Committee for UN Women Ending gender inequality with social media
Singapore Committee for UN Women
Amra Naidoo
Project Inspire Team Lead, Singapore Committee for UN Women
SIX automates key cybersecurity tasks to actively protect itself against social media threats
SIX
Claudia Holfert
Head of External Communications
How agencies can stay on top of trends and educate clients on best practices
Social Media AOK
Simone Douglas
Co-Founder, Social Media AOK
How a health care organization scales social media across 23,000+ employees while successfully navigating HIPAA regulations
Spectrum Health
Michael Yoder
Social Media Consultant
How SXSW successfully supported over 72,000 attendees through Hootsuite’s listening capabilities and app integrations
SXSW
Melissa Golding
Digital Content Manager
How SYKES Latin America used Hootsuite to reduce hiring costs and attract high-quality candidates on social
SYKES
Gloria Iglesias
Regional Marketing and Communications Manager
How the Australian Open engaged fans and increased its social media audience by 300k in 2 weeks
Tennis Australia
Joel Smith
Social Media Manager
Discover the social media strategy TerraCycle used to build a global community of thousands
TerraCycle
David Simons
Digital Media Manager
How the British Museum Increased Social Media Engagement by 126%
The British Museum
Hannah Boulton
Head of Marketing and Press
The Chernin Group - Customer Case Study
The Chernin Group
How The Dallas Morning News uses social media to coordinate the newsroom
The Dallas Morning News
Michael Landauer
Digital Communities Manager
The Grilled Cheese Truck - Customer Case Study
The Grilled Cheese Truck
Dave Dahni
CEO
How The Grommet Used Incentivized Sharing to Win Thousands of Leads
The Grommet
Tori Tait
Senior Community Manager
How nonprofits can empower teams to embrace social media and fundraising
The Leukemia & Lymphoma Society of Canada
Patricia Gilmore
Social Media Manager
The Palms Hotel - Customer Case Study
The Palms Hotel
Josh Ochs
Founder, MediaLeaders.com (agency for The Palms Hotel)
How Ticketleap uses Hootsuite to Increase Event Attendance
TicketLeap
Sarah Lang
Director of Marketing
How User-Generated Content is Making this Community Shine on Social
Tourism Surrey
Jane Stark
Marketing Strategist
How One Social Media Campaign Increased TransLink’s Brand Sentiment
TransLink
Robert Willis
Manager, Social Media & Digital Content
University of Salford - Customer Case Study
University of Salford
Justin Clark
Senior Press Officer
How the University of South Australia lifts global engagement by 42%
University of South Australia
Amy Tran
Digital Marketing Officer, University of South Australia
How the University of St Andrews is enhancing the student experience with social media content
University of St Andrews
Christine Tudhope
Senior Communications Manager
How one university uses social media listening to increase enrolment
UPV Universitat Politècnica de València
Daniel Robles
Digital Communication Specialist
How the USA Science & Engineering Festival Increased Attendance by 63% using Hootsuite
USA Science & Engineering Festival
Carly O’Brien
Director of Marketing and Communications
How the Vancouver Canucks grew their online fan base by 800%
Vancouver Canucks
Kevin Kinghorn
Director, Website and New Media
How Vega Uses Social Media to Grow its Business
Vega One
Cristina Pagnucco
Social Media and Online PR
Vision Critical - Customer Case Study
Vision Critical
Alexandra Samuel
VP of Social Media, Vision Critical
How West Midlands Police uses social media to resolve cases and save resources
West Midlands Police
How Hootsuite helped Wiley achieve a 90% lift in employee engagement
Wiley
Clay Stobaugh
CMO
How the WWF inspires global action with social media
WWF International
Adrian Cockle
Digital Innovation Manager
Xchanging refreshes its social brand with Hootsuite
Xchanging
Sophie Barnes
Social Media Manager
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