Case Study: Pronto Marketing achieves 112% year-over-year growth and saves 115 working hours/month with Hootsuite

Pronto Marketing - Customer Case Study

Pronto Marketing, a Bangkok-based agency founded in 2008 that supports over 1,000 small businesses with websites and online marketing, struggled to scale its growing social media services. Managing hundreds of client profiles through 150 separate Hootsuite free accounts and manual reporting drained time and resources, made collaboration nearly impossible, and limited their ability to grow.

By consolidating into Hootsuite Enterprise, organizing teams and permissions, using Hootsuite University training, and adopting the Bulk Scheduler and one-tab-per-client workflow, Pronto scaled social management for 300+ clients with a three-person team. The move saved an estimated 115 working hours per month, cut average resolution time by 22.2%, and helped drive 112% year-over-year business growth while maintaining service quality and lowering costs.

Pronto Marketing

Tim Kelsey

Director of Client Marketing Services, Pronto Marketing