Samsung doubles product views and boosts shopper engagement with Bazaarvoice BrandAnswers
B2B Case Studies Featuring Samsung as the Customer
Explore case studies featuring Samsung as the customer — learn how vendors and partners helped Samsung solve real business challenges.
As a global leader in enterprise mobility and information technology, Samsung provides enterprise products and services that help customers realize the promise of digital business. With best-in-class picture quality and exceptional durability, Samsung digital signage and displays elevate the conventional viewing experience, helping businesses deliver content that engages, informs and entertains.
Case Studies
Showing 280 Success Stories about Software and Services used by Samsung
Samsung SDS (Samsung) achieves transformative Agile adoption and delivers a working web app with ThoughtWorks
Samsung SDS achieves faster, lower-cost, risk-managed open source development with Black Duck
Samsung
Yunjae Jung
Principal Specialist
Samsung - Customer Case Study
Samsung reduces DSO and improves invoice tracking with Esker Accounts Receivable Automation
Samsung achieves proactive, uninterrupted worldwide SAP performance with eG Innovations
Samsung achieves global PII protection for product analytics with Dataguise
Samsung boosts trade engagement and course completions with Kineo
Samsung
Zoe Hamilton
Online Training Coordinator
Samsung reaches tech enthusiasts with Sizmek Mobile
Samsung
Milton Elias
Head of Mobile
Samsung achieves a scalable IoT data platform and 60% infrastructure cost savings with Mesosphere (Mesos & Marathon)
Samsung
Jerome Dubreuil
Senior Director of Engineering
Samsung Electronics America achieves unified customer data and coordinated customer communications with Merkle
Samsung
Kris Narayanan
Director- Integrated Marketing
Samsung - Customer Case Study
SILK Helps Samsung Make A Big Splash in Caribbean
Samsung achieves streamlined customer journeys and reduced peak-hour bottlenecks with Wavetec's queue management solution
Samsung achieves reduced wait times and improved customer experience with Wavetec's Queue Management System
Samsung achieves optimized, flexible retail visits and call-frequency control with portatour
Samsung
Severin Bolliger
Data Analyst
Samsung - Customer Case Study
Bringing Samsung Technology to Life
Samsung - Customer Case Study
Samsung - Customer Case Study
Developing a New 5 Year Product Pipeline
Samsung
Vanessa Dillof
Director, Innovation Insights
Samsung surprises and delights customers with Harte Hanks' #NoteMyDay launch campaign
Building value, and a Best Global Brand
Samsung achieves higher employee engagement and benefits uptake with Thomsons Online Benefits
Samsung
Jo Bean
Head of Reward
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Single dashboard to analyze Samsung's marketing performance
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Samsung
Dang Tran
Director of Data Intelligence
Samsung achieves 26% revenue increase in two weeks with Omniconvert's exit personalization
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Samsung - Customer Case Study
Samsung speeds cloud infrastructure delivery with ClearScale
Samsung
Brent Richtsmeier
Vice President
Samsung - Customer Case Study
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Samsung
Sten Hallock
Sr. Manager, Online Marketing
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung France achieves 70% lead conversion rate with Oracle Marketing Cloud
Samsung
Güçlü Ozsayin
Head of CRM and Marketing Automation
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung achieves 80% target reach and 5-point ad recall lift with Facebook
Samsung
Roxana Maria Chiriloi
SEE IM Campaign & Category Supervisor
Samsung handles Super Bowl-scale traffic with Onica and Amazon CloudFront
Samsung
Dang Tran
Director of Data Intelligence
Samsung France achieves 70% lead conversion and 8x marketing-to-pipeline growth with Oracle Marketing Cloud (Oracle)
Samsung
Güçlü Ozsayin
Head of CRM and Marketing Automation
A global tech powerhouse’s evolution into a lifestyle brand
Samsung Electronics Turkey achieves 5%+ conversion increase with V-Count people-counting and analytics
Samsung
Bora Yücel
Head of Retail Marketing
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung Digital Signage - Customer Case Study
Samsung achieves hundreds of times faster SSD validation and 100% productivity boost with Cadence Design Systems (Palladium XP & Accelerated VIP)
Samsung
Byeong Min
Master of Infrastructure Design Center, System LSI Business,
Samsung - Customer Case Study
Samsung
Tony Gladvin George
Verification Engineer
Customize and amplify the Samsung user experience to exhibit the technology's latest capabilities
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung Goes Interactive with their New S9 | S9+ Retail Displays
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung
Loredana Sarcinella
Senior Director of Marketing for the Division of Mobile Devices
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung
Pio Schunker
SVP, Global Head of Integrated Marketing, Mobile Communications Business
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung and Leo Burnett Worldwide Debut ‘The Anthem’ for Rio 2016
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung Galaxy S7 Ads Tie Technology to Relatable Life Experiences
Samsung Galaxy Surfboard Provides Live Connectivity to Surfers
Samsung
Loredana Sarcinella
Senior Director of Marketing for the Division of Mobile Devices
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung
Roman Cepeda
Marketing Director
Samsung - Customer Case Study
Samsung - Customer Case Study
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Samsung's Speed Yields Great Results
Samsung - Customer Case Study
Samsung - Customer Case Study
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Samsung - Customer Case Study
We AllShare A Samsung Global Film Experience by Leo Burnett
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Another World is Just a Click Away in Latest for Samsung from Leo Burnett Sydney
Samsung - Customer Case Study
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Samsung's S-Drive by Leo Burnett Sydney
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Samsung - Customer Case Study
Leo Burnett Zurich Paints a Masterpiece for Samsung
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Samsung - Customer Case Study
Samsung boosts Galaxy S8 launch awareness with GNF Marketing
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Samsung
Stewart Henderson
VP Of Marketing
Samsung - Customer Case Study
Samsung cuts keypad mistyping from 35% to 7% with Dassault Systèmes (Abaqus FEA)
Samsung
Soo Hyun Park
Manufacturing Core Technology Team
Samsung - Customer Case Study
Samsung España achieves massive awareness and real-time consumer engagement with Twitter
Samsung
Esther Morell
Marketing Manager
Samsung Mobile South Africa generates buzz and boosts awareness with Twitter
Samsung
Michelle Potgieter
Director of Corporate Marketing & Communications
Samsung UK achieves nationwide engagement and live treasure-hunt success with Twitter
Samsung
Anna McKechnie
Digital Marketing
Samsung Australia achieves personalized TV recommendations and 4x lower cost-per-lead with Twitter
Samsung - Customer Case Study
Samsung
Pavel Mizera
Content Manager
Samsung achieves instant access to on-demand digital video content with Softeq
Samsung achieves Smart TV media streaming on Android devices with Softeq
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Samsung Creates Sparks with Unique Digital Direct Marketing
Samsung
Nick Turner-Samuels
Online Marketing Manager
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung UK accelerates 4G wireless system development and collaboration with MathWorks Simulink
Samsung
Thierry Lestable
Senior Researcher
Polidea launches a suite of Bada applications for Samsung
Samsung - Customer Case Study
Samsung achieves a consistent, evergreen product imagery library with Shutterstock Custom
Samsung achieves stronger, lower-cost refrigerator door covers with Altair HyperWorks
Samsung
Zhao Shouzhen
CAE Engineer
Samsung achieves 6–10% weight and material savings on washing machine pulley with Altair's OptiStruct
Samsung
Cheng Fuping
Senior Engineer
Samsung - Customer Case Study
Samsung
Park Ki-Seok
President and CEO
Samsung - Customer Case Study
Samsung Game - Customer Case Study
Samsung Game - Customer Case Study
Samsung Game - Customer Case Study
Samsung Game - Customer Case Study
Samsung Game - Customer Case Study
Samsung Game - Customer Case Study
Samsung Game - Customer Case Study
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Bringing real-life customer connection to a Samsung cashback promotion
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Samsung Digital Signage - Customer Case Study
Samsung Shares its Bold Vision for the Future
Samsung Shares its Bold Vision for the Future
Leo Burnett Tailor Made and Samsung Give the Galaxy S9 its Big-screen Debut
Samsung R&D Institute—Bangalore achieves major stiffness gains and improved drop reliability with Altair OptiStruct
Samsung
Gaurav Gupta
Senior Chief Engineer
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
LocknCharge supplying Carts for Samsung Smart Classroom project
Samsung resolves anomalies faster with Azure Metrics Advisor, keeps Smart TV service humming
Samsung
Jie Zhang
Technical Leader
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung Drives Purchase and Engagement Across B2B and B2C Ecosystems
Samsung - Customer Case Study
Samsung achieves record customer satisfaction in Brazil with B2X Care Solutions
Samsung
Luiz Xavier
Service Director
Samsung achieves faster customer care in Vietnam with B2X Care Solutions
Samsung achieves high customer satisfaction with B2X Care Solutions
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
How do you market a product that’s not even out yet to the audience that values creativity above all
Samsung - Customer Case Study
Samsung achieves increased sales and product knowledge with Mevo
Samsung
Celina Røste
Channel Marketing Lead
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung achieves reduced HR administrative effort and real-time workforce insights with TimeTac
Samsung
Prisca Naescher
HR Business Partner
Samsung boosts engagement and conversion with VTEX Live Shopping
Samsung
Juan José Arciniega
Ecommerce Senior Director
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Samsung achieves rapid launch of a feature-rich India storefront with Netsmartz's Build Your Team
Samsung Netherlands achieves higher purchase intent and brand favorability with Snapchat AR Try‑On Lens
Samsung Netherlands boosts ad awareness (+20 pts) and purchase intent (+3 pts) with Snapchat’s Director’s View Lens
Samsung achieves +9pp awareness, +8pp product awareness and +7pp action intent for the Galaxy Note20 with Snapchat
Samsung drives brand affinity and ad recall with TikTok for Business
How Samsung Electronics Singapore Launching the new Samsung Galaxy Z Flip3 phone in Singapore
Samsung boosts awareness and engagement with TikTok for Business
Samsung achieves 250M impressions and 8x footfall with TikTok for Business
Samsung achieves mass awareness and consideration with TikTok for Business
Celebrating Mother’s Day with a Branded Hashtag Challenge
Launching the new Galaxy Note 20 with the help of Israel's top TikTok creators
Giving users the freedom to express their creativity while promoting a new phone
Introducing a young Austrian audience to the new Samsung Galaxy S20 phone
Development of Solutions for Performance Monitoring and Service Quality Optimization Since 2012
Samsung accelerates Latin America go-to-market with VTEX
Samsung Chile grows ecommerce profit 4x with VTEX Live Shopping
Samsung
Paz Pérez Aros
Online Assistant Manager
Samsung drives consideration and store visits with Vistar Media
Samsung - Customer Case Study
Samsung achieves global digital trust and scalable consent management with OneTrust
Samsung
Sam Nicholson
European Head of Privacy
Samsung Uses In-Game Advertising to Promote Its New Flagship Phones
Samsung - Customer Case Study
Samsung achieves 30% cost savings and faster issue resolution with Sumo Logic
Samsung
Youngjip Kim
Executive Vice President and Head of the AI Team
Samsung improves order visibility and monitoring with VTEX
Samsung
Raphael Sbegue
Head of Solutions Engineering
Samsung offers privacy-compliant digital learning with SECJUR
Samsung NZ boosts retail staff engagement and sales with TouchpointMX by Touchpoint Group
Samsung
Hayden White
Product Manager
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Samsung - Customer Case Study
Samsung expands power infrastructure ahead of schedule with Facility Solutions Group
Samsung helps a tile retailer improve inventory management and customer experience with Insight
Samsung - Customer Case Study
Samsung boosts conversion by 102% with Particular Audience Price Beat
Samsung achieves 113% e-commerce revenue growth with IBM Consulting
Samsung
Daeho Na
Platform Team Member
Samsung Electro-Mechanics achieves faster, trusted data access with IBM Cloud Pak for Data
Samsung
Sanghee Han
Project Lead
Samsung Electronics Indonesia achieves 57% lower cost per quality traffic and 300% higher CTR with Integral Ad Science Context Control Targeting
Samsung achieves faster content updates and higher engagement with Hygraph
Samsung
Andre Lang
Head of Development
Samsung - Customer Case Study
Samsung
Jimmy Nguyen
BO Operations Manager
Samsung Electronics Improves Demand Forecasting Using Amazon SageMaker Canvas
Samsung
Dooyong Lee
Manager of Marketing Intelligence
Samsung Electronics Uses Amazon Chime SDK to Deliver a More Engaging Television Experience for Millions of Viewers
Samsung
Seokjae Oh
Platform Service Part Lead of the Visual Display Division
Samsung achieves scalable microservices migration with Amazon Web Services
Samsung
Kiheung Park
Principal Data Architect
Samsung achieves 85% time savings with Keelvar
Samsung
Radu Panciuc
Contracts & Innovation Manager
Samsung - Customer Case Study
How The Muse Helped Samsung Electronics America Create—and Promote—a Strong Employee Brand
Samsung
Jenny Han
Culture & Brand Specialist
Samsung leveraged dayparting to activate high impact creatives on DOOH screens targeting consumers at selected time of day in multiple cities
Samsung
Agnes Wong
Head of Media and Digital Marketing
Samsung boosts employee engagement with Peero
Samsung Accelerates Server Monitoring with Datadog
Samsung
Dony Kim
Staff Engineer
Samsung’s Customer-Centric Video Shopping with Proven Results
Samsung achieves clearer marketing ROI insights with Mutinex GrowthOS
Samsung
Carl Bunn
Head of Solutions & DTC
Samsung improves marketing investment performance with Mutinex GrowthOS
Samsung
Carl Bunn
Head of Solutions & DTC
Samsung turns UGC into a live museum with Flaminjoy
Samsung achieves 25% higher campaign ROI with SurrealDB
Samsung boosts retail training engagement with Stamp Loyalty Solutions
Samsung
Darcey Pollard
e-Learning Platform Manager
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