Samsung doubles product views and boosts shopper engagement with Bazaarvoice BrandAnswers
B2B Case Studies Featuring Samsung as the Customer
Explore case studies featuring Samsung as the customer — learn how vendors and partners helped Samsung solve real business challenges.
As a global leader in enterprise mobility and information technology, Samsung provides enterprise products and services that help customers realize the promise of digital business. With best-in-class picture quality and exceptional durability, Samsung digital signage and displays elevate the conventional viewing experience, helping businesses deliver content that engages, informs and entertains.
Case Studies
Showing 279 Success Stories about Software and Services used by Samsung
Samsung SDS (Samsung) achieves transformative Agile adoption and delivers a working web app with ThoughtWorks
Samsung SDS achieves faster, lower-cost, risk-managed open source development with Black Duck
Samsung
Yunjae Jung
Principal Specialist
Samsung - Customer Case Study
Samsung reduces DSO and improves invoice tracking with Esker Accounts Receivable Automation
Samsung achieves proactive, uninterrupted worldwide SAP performance with eG Innovations
Samsung - Customer Case Study
Samsung boosts trade engagement and course completions with Kineo
Samsung
Zoe Hamilton
Online Training Coordinator
Samsung reaches tech enthusiasts using Sizmek Mobile
Samsung
Milton Elias
Head of Mobile
Samsung achieves a scalable IoT data platform and 60% infrastructure cost savings with Mesosphere (Mesos & Marathon)
Samsung
Jerome Dubreuil
Senior Director of Engineering
Samsung Electronics America achieves unified customer data and coordinated customer communications with Merkle
Samsung
Kris Narayanan
Director- Integrated Marketing
Samsung - Customer Case Study
SILK Helps Samsung Make A Big Splash in Caribbean
Samsung achieves streamlined customer journeys and reduced peak-hour bottlenecks with Wavetec's queue management solution
Samsung achieves reduced wait times and improved customer experience with Wavetec's Queue Management System
Samsung achieves optimized, flexible retail visits and call-frequency control with portatour
Samsung
Severin Bolliger
Data Analyst
Samsung - Customer Case Study
Bringing Samsung Technology to Life
Samsung - Customer Case Study
Samsung - Customer Case Study
Developing a New 5 Year Product Pipeline
Samsung
Vanessa Dillof
Director, Innovation Insights
How Samsung surprised and delighted customers with launch of the Galaxy Note 4
Building value, and a Best Global Brand
Samsung - Customer Case Study
Samsung
Jo Bean
Head of Reward
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Single dashboard to analyze Samsung's marketing performance
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Samsung
Dang Tran
Director of Data Intelligence
Samsung achieves 26% revenue increase in two weeks with Omniconvert's exit personalization
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Samsung
Brent Richtsmeier
Vice President
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Samsung
Sten Hallock
Sr. Manager, Online Marketing
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung France achieves 70% lead conversion rate with Oracle Marketing Cloud
Samsung
Güçlü Ozsayin
Head of CRM and Marketing Automation
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung achieves 80% target reach and 5-point ad recall lift with Facebook
Samsung
Roxana Maria Chiriloi
SEE IM Campaign & Category Supervisor
Amazon CloudFront Scales Environment for Super Bowl Traffic
Samsung
Dang Tran
Director of Data Intelligence
Samsung France achieves 70% lead conversion and 8x marketing-to-pipeline growth with Oracle Marketing Cloud (Oracle)
Samsung
Güçlü Ozsayin
Head of CRM and Marketing Automation
A global tech powerhouse’s evolution into a lifestyle brand
Samsung Electronics Turkey achieves 5%+ conversion increase with V-Count people-counting and analytics
Samsung
Bora Yücel
Head of Retail Marketing
Samsung - Customer Case Study
Samsung - Customer Case Study
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Samsung Digital Signage - Customer Case Study
Samsung achieves hundreds of times faster SSD validation and 100% productivity boost with Cadence Design Systems (Palladium XP & Accelerated VIP)
Samsung
Byeong Min
Master of Infrastructure Design Center, System LSI Business,
Samsung - Customer Case Study
Samsung
Tony Gladvin George
Verification Engineer
Customize and amplify the Samsung user experience to exhibit the technology's latest capabilities
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung Goes Interactive with their New S9 | S9+ Retail Displays
Samsung - Customer Case Study
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Samsung - Customer Case Study
Samsung
Loredana Sarcinella
Senior Director of Marketing for the Division of Mobile Devices
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung
Pio Schunker
SVP, Global Head of Integrated Marketing, Mobile Communications Business
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung and Leo Burnett Worldwide Debut ‘The Anthem’ for Rio 2016
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung Galaxy S7 Ads Tie Technology to Relatable Life Experiences
Samsung Galaxy Surfboard Provides Live Connectivity to Surfers
Samsung
Loredana Sarcinella
Senior Director of Marketing for the Division of Mobile Devices
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung
Roman Cepeda
Marketing Director
Samsung - Customer Case Study
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Samsung's Speed Yields Great Results
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We AllShare A Samsung Global Film Experience by Leo Burnett
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Another World is Just a Click Away in Latest for Samsung from Leo Burnett Sydney
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Samsung's S-Drive by Leo Burnett Sydney
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Leo Burnett Zurich Paints a Masterpiece for Samsung
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Samsung
Stewart Henderson
VP Of Marketing
Samsung - Customer Case Study
Samsung cuts keypad mistyping from 35% to 7% with Dassault Systèmes (Abaqus FEA)
Samsung
Soo Hyun Park
Manufacturing Core Technology Team
Samsung - Customer Case Study
Samsung España achieves massive awareness and real-time consumer engagement with Twitter
Samsung
Esther Morell
Marketing Manager
Samsung Mobile South Africa generates buzz and boosts awareness with Twitter
Samsung
Michelle Potgieter
Director of Corporate Marketing & Communications
Samsung UK achieves nationwide engagement and live treasure-hunt success with Twitter
Samsung
Anna McKechnie
Digital Marketing
Samsung Australia achieves personalized TV recommendations and 4x lower cost-per-lead with Twitter
Samsung - Customer Case Study
Samsung
Pavel Mizera
Content Manager
Samsung achieves instant access to on-demand digital video content with Softeq
Samsung achieves Smart TV media streaming on Android devices with Softeq
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Samsung Creates Sparks with Unique Digital Direct Marketing
Samsung
Nick Turner-Samuels
Online Marketing Manager
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung UK accelerates 4G wireless system development and collaboration with MathWorks Simulink
Samsung
Thierry Lestable
Senior Researcher
Polidea launches a suite of Bada applications for Samsung
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung achieves stronger, lower-cost refrigerator door covers with Altair HyperWorks
Samsung
Zhao Shouzhen
CAE Engineer
Samsung achieves 6–10% weight and material savings on washing machine pulley with Altair's OptiStruct
Samsung
Cheng Fuping
Senior Engineer
Samsung - Customer Case Study
Samsung
Park Ki-Seok
President and CEO
Samsung - Customer Case Study
Samsung Game - Customer Case Study
Samsung Game - Customer Case Study
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Samsung Game - Customer Case Study
Samsung Game - Customer Case Study
Samsung Game - Customer Case Study
Samsung Game - Customer Case Study
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Bringing real-life customer connection to a Samsung cashback promotion
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Samsung Digital Signage - Customer Case Study
Samsung Shares its Bold Vision for the Future
Samsung Shares its Bold Vision for the Future
Leo Burnett Tailor Made and Samsung Give the Galaxy S9 its Big-screen Debut
Samsung R&D Institute—Bangalore achieves major stiffness gains and improved drop reliability with Altair OptiStruct
Samsung
Gaurav Gupta
Senior Chief Engineer
Samsung - Customer Case Study
Samsung - Customer Case Study
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Samsung - Customer Case Study
LocknCharge supplying Carts for Samsung Smart Classroom project
Samsung resolves anomalies faster with Azure Metrics Advisor, keeps Smart TV service humming
Samsung
Jie Zhang
Technical Leader
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung Drives Purchase and Engagement Across B2B and B2C Ecosystems
Samsung - Customer Case Study
Samsung provides superior customer care in Brazil with fast help through in-store consultants
Samsung
Luiz Xavier
Service Director
Samsung and B2X set new service standards for consumer electronics in Vietnam
Samsung offers outstanding customer care in India with Customer Service Plazas run by B2X
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
How do you market a product that’s not even out yet to the audience that values creativity above all
Samsung - Customer Case Study
Samsung achieves increased sales and product knowledge with Mevo
Samsung
Celina Røste
Channel Marketing Lead
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung achieves reduced HR administrative effort and real-time workforce insights with TimeTac
Samsung
Prisca Naescher
HR Business Partner
Live Shopping Samsung’s strategy to take over
Samsung
Juan José Arciniega
Ecommerce Senior Director
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Samsung achieves rapid launch of a feature-rich India storefront with Netsmartz's Build Your Team
Samsung Netherlands achieves higher purchase intent and brand favorability with Snapchat AR Try‑On Lens
Samsung Netherlands boosts ad awareness (+20 pts) and purchase intent (+3 pts) with Snapchat’s Director’s View Lens
Samsung achieves +9pp awareness, +8pp product awareness and +7pp action intent for the Galaxy Note20 with Snapchat
Driving positive brand affinity through awareness and deep engagement for Samsung in Italy
How Samsung Electronics Singapore Launching the new Samsung Galaxy Z Flip3 phone in Singapore
Driving awareness among Millennials and Gen Z for the Galaxy Z Fold3 | Z Flip3 smartphone launch in Vietnam
How Samsung Improving brand presence and conquering the smartphone market in the Philippines through a Branded Hashtag Challenge and Branded Effect
Driving mass awareness and consideration with Samsung’s Galaxy Man in the Netherlands
Celebrating Mother’s Day with a Branded Hashtag Challenge
Launching the new Galaxy Note 20 with the help of Israel's top TikTok creators
Giving users the freedom to express their creativity while promoting a new phone
Introducing a young Austrian audience to the new Samsung Galaxy S20 phone
Development of Solutions for Performance Monitoring and Service Quality Optimization Since 2012
Samsung Electronics accelerates go-to-market strategy in Latin America with VTEX
Samsung Chile’s B2C ecommerce profit grows 4 times with VTEX Live Shopping
Samsung
Paz Pérez Aros
Online Assistant Manager
Samsung - Customer Case Study
Samsung SDS optimizes AWS and Azure costs with automated compute provisioning and orchestration
Samsung
Eunjoo Lee
VP of Cloud Managed Service Business
Samsung - Customer Case Study
Samsung achieves global digital trust and scalable consent management with OneTrust
Samsung
Sam Nicholson
European Head of Privacy
Samsung Uses In-Game Advertising to Promote Its New Flagship Phones
Samsung - Customer Case Study
Samsung achieves 30% cost savings and faster issue resolution with Sumo Logic
Samsung
Youngjip Kim
Executive Vice President and Head of the AI Team
How Samsung improved operational efficiency with complex data monitoring and integration project using VTEX IO apps
Samsung
Raphael Sbegue
Head of Solutions Engineering
Samsung offers privacy-compliant digital learning with SECJUR
How to Increase Sales With A Bespoke Rewards Program
Samsung
Hayden White
Product Manager
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FSG provided full service electrical construction for this project
Retailer Transforms Employee and Customer Experiences With Samsung Devices
Samsung - Customer Case Study
Samsung - Customer Case Study
Samsung launches a new digital sales platform with IBM Consulting
Samsung
Daeho Na
Platform Team Member
Using IBM Cloud Pak to transform data architecture into a robust platform to support production of core electronic components
Samsung
Sanghee Han
Project Lead
Samsung Electronics Indonesia achieves 57% lower cost per quality traffic and 300% higher CTR with Integral Ad Science Context Control Targeting
Samsung bonds with consumers with a composable member platform
Samsung
Andre Lang
Head of Development
Samsung - Customer Case Study
Samsung
Jimmy Nguyen
BO Operations Manager
Samsung Electronics Improves Demand Forecasting Using Amazon SageMaker Canvas
Samsung
Dooyong Lee
Manager of Marketing Intelligence
Samsung Electronics Uses Amazon Chime SDK to Deliver a More Engaging Television Experience for Millions of Viewers
Samsung
Seokjae Oh
Platform Service Part Lead of the Visual Display Division
Samsung Migrates 1.1 Billion Users across Three Continents from Oracle to Amazon Aurora with AWS Database Migration Service
Samsung
Kiheung Park
Principal Data Architect
Samsung Make 85% Time Savings by Replacing Excel
Samsung
Radu Panciuc
Contracts & Innovation Manager
Samsung - Customer Case Study
How The Muse Helped Samsung Electronics America Create—and Promote—a Strong Employee Brand
Samsung
Jenny Han
Culture & Brand Specialist
Samsung leveraged dayparting to activate high impact creatives on DOOH screens targeting consumers at selected time of day in multiple cities
Samsung
Agnes Wong
Head of Media and Digital Marketing
Samsung - Customer Case Study
Samsung Accelerates Server Monitoring with Datadog
Samsung
Dony Kim
Staff Engineer
Samsung’s Customer-Centric Video Shopping with Proven Results
Samsung and Asahi prove brand spend drives growth
Samsung
Carl Bunn
Head of Solutions & DTC
How Samsung is improving marketing investment performance with near real-time data
Samsung
Carl Bunn
Head of Solutions & DTC
Samsung - Customer Case Study
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