B2X helps Apple provide superior customer care in the Indian market
Apple

B2X is a Business Process Outsourcing (BPO) provider specializing in customer care solutions. Some of the world’s leading manufacturers of smartphones, consumer and household electronics rely on service solutions by B2X. B2X’s goal is to design efficient aftermarket processes and to provide innovative customer experiences. Since its inception in 2007, B2X has continuously worked on expanding the global service platform, which is based on an integrated service partner network. Cutting-edge technologies and a worldwide service organization ensure that B2X customers benefit from a consistent and manageable aftermarket service that unlocks new potentials for growing sales and reducing costs.
Showing 12 B2X Care Solutions Customer Success Stories
Apple
Prem Pandian
Manager Value Added Services
Microsoft
Jerry Knoben
Head of Global Care Operations
Motorola
Simon Teague
EMEA Service Director
Motorola
Nicolas Chavez
Service Manager Colombia
OnePlus
Lady Xu
Global Head of Customer Support
Samsung
Luiz Xavier
Service Director
Samsung
Samsung
Simplesurance
Robin von Hein
Chief Executive Officer & Founder
Xiaomi
Xiaomi
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