B2X Care Solutions B2B Case Studies & Customer Successes

B2X Care Solutions logo

B2X is a Business Process Outsourcing (BPO) provider specializing in customer care solutions. Some of the world’s leading manufacturers of smartphones, consumer and household electronics rely on service solutions by B2X. B2X’s goal is to design efficient aftermarket processes and to provide innovative customer experiences. Since its inception in 2007, B2X has continuously worked on expanding the global service platform, which is based on an integrated service partner network. Cutting-edge technologies and a worldwide service organization ensure that B2X customers benefit from a consistent and manageable aftermarket service that unlocks new potentials for growing sales and reducing costs.

Case Studies

Showing 12 B2X Care Solutions Customer Success Stories

search button

Apple achieves superior customer care in India with B2X Care Solutions

Apple logo

Google achieves seamless in-home Pixel repair service with B2X Care Solutions

Google logo

Microsoft achieves globally consistent customer care in 132 countries with B2X Care Solutions

Microsoft logo

Motorola delivers seamless online smartphone care with B2X Care Solutions

Motorola logo

Motorola achieves first-class in-store smartphone service with B2X Care Solutions

Motorola logo

OnePlus achieves global customer care expansion with B2X Care Solutions

OnePlus logo

Samsung achieves record customer satisfaction in Brazil with B2X Care Solutions

Samsung logo

Samsung achieves faster customer care in Vietnam with B2X Care Solutions

Samsung logo

Samsung achieves high customer satisfaction with B2X Care Solutions

Samsung logo

simplesurance expands customer care to 28 European countries with B2X Care Solutions

Simplesurance logo

Xiaomi achieves fast, transparent after-sales service with B2X Care Solutions

Xiaomi logo

Xiaomi achieves faster nationwide repair service with B2X Care Solutions

Xiaomi logo

No matching case studies