Case Study: Samsung reduces DSO and improves invoice tracking with Esker Accounts Receivable Automation

Reduced DSO And Improved Invoice Tracking With Accounts Receivable Automation

Samsung Electronics France, a subsidiary of the global Samsung group, was manually processing and sending 250,000 invoices a year from SAP—printing at headquarters, outsourcing folding/stamping and mailing—which led to paper jams, illegible or lost invoices, delays and operational strain. To improve cash flow, customer satisfaction and profitability, the company sought a fully automated invoicing solution that would eliminate paper-based errors and speed up collections.

Working with Aegis Consulting, Samsung implemented Esker’s Accounts Receivable automation in one month with no changes to its SAP system. Esker automatically captures and formats invoices, routes files nightly to Esker on Demand for color printing/folding/stamping or delivers electronically (mail, fax, EDI), providing end-to-end tracking, multichannel delivery and scalability. The automation cut collection time by over 10%, removed manual tasks and letterhead dependency, and is expected to pay back the investment within two years.

Samsung