eG Innovations B2B Case Studies & Customer Successes

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eG Innovations is dedicated to helping businesses across the globe transform IT service delivery into a competitive advantage and a center for productivity, growth and profit. Many of the world's largest businesses use eG Enterprise to enhance IT service performance, increase operational efficiency, ensure IT effectiveness and deliver on the ROI promise of transformational IT investments across physical, virtual and cloud environments.

Case Studies

Showing 48 eG Innovations Customer Success Stories

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Allscripts achieves proactive issue detection and rapid resolution with eG Innovations' eG Enterprise

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AlphaNet Solutions, Inc. achieves cost-effective Business Service Management and increased revenues with eG Innovations' eG ASPlite

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Alverno Information Services achieves proactive Citrix and n‑tier performance management with eG Innovations

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BlinkMobile achieves 24/7 proactive monitoring and rapid root-cause diagnosis with eG Innovations

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Business Process Outsourcer (BPO) achieves rapid VDI performance recovery and increased user productivity with eG Innovations (eG Enterprise)

Claymark achieves unified IT visibility and faster problem resolution with eG Innovations' eG Enterprise

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Community Care Physicians achieves faster issue resolution and major time & cost savings with eG Innovations' eG Enterprise

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CSC achieves end-to-end Dynamic Desktop VDI monitoring and proactive performance & capacity planning with eG Innovations (eG Enterprise / eG VDI Monitor)

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DACHSER achieves proactive, end-to-end Citrix performance visibility and faster troubleshooting with eG Innovations' eG Enterprise

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The Depository Trust & Clearing Corporation achieves simplified single‑pane IT monitoring and faster problem resolution with eG Innovations' eG Enterprise

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DKV Mobility - Customer Case Study

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Dura Vermeer achieves increased user satisfaction and improved IT performance with eG Innovations' eG Enterprise

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eBay achieves proactive, end-to-end monitoring and reduced partner chargebacks with eG Innovations' eG Enterprise

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Entisys360 achieves total performance visibility and faster issue resolution with eG Innovations' eG Enterprise

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Equalit achieves proactive, user-centric Citrix performance and user-experience monitoring with eG Innovations' eG Enterprise

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Gemeente Heerhugowaard & Langedijk achieves faster IT issue resolution and reduced consultant costs with eG Innovations

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GlassHouse achieves proactive, scalable Citrix managed services with eG Innovations' eG Enterprise

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Groene Hart Ziekenhuis achieves proactive, efficient IT operations and reduced downtime with eG Innovations

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GSF achieves centralized, proactive IT performance monitoring with eG Innovations

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Henrico County Public Schools achieves 51% faster root-cause identification and proactive virtual and physical application monitoring with eG Innovations' eG Enterprise

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Higgins boosts user productivity and reduces support costs with eG Innovations' eG Enterprise

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Homepoint achieves superior digital workspace performance and proactive monitoring with eG Innovations' eG Enterprise on AWS

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eG Innovations Enables a Growing ASP to Deliver Superior Services for Citrix and Microsoft Applications

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INISI achieves faster root-cause resolution and proactive end-to-end monitoring with eG Innovations' eG Enterprise

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KedronUK achieves improved ERP performance and uptime with eG Innovations' eG Enterprise

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KT&G achieves complete SAP ERP visibility and reduced MTTR with eG Innovations' eG Enterprise

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Leading U.S. Energy & Services Company achieves total Citrix visibility and restored customer satisfaction with eG Innovations

Logic Springs Technologies achieves total performance visibility and meets SLAs with eG Innovations' eG Enterprise

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New Pig achieves end-to-end performance visibility and consolidated monitoring with eG Innovations

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Nimble Works achieves faster problem resolution and better user experience with eG Innovations

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NMC (leading manufacturing company) achieves end-to-end SAP performance visibility and rapid troubleshooting with eG Innovations' eG Enterprise

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NongHyup Bank achieves end-to-end call center performance visibility and faster issue resolution with eG Innovations' eG Enterprise

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Partner Solutions Inc. achieves continuous insurance service availability and faster issue resolution with eG Innovations

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PQR BV achieves end-to-end performance visibility and reliable VDI user experience with eG Innovations' eG Enterprise

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Prototype:IT launches managed‑services (MSP/ASP) business and gains real-time monitoring and root-cause analysis with eG Innovations' eG Enterprise

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Radboudumc achieves end-to-end workplace visibility and proactive issue resolution with eG Innovations' eG Enterprise

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RSVZ achieves 40% more Citrix users without increasing IT staff with eG Innovations' eG Enterprise

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Samsung achieves proactive, uninterrupted worldwide SAP performance with eG Innovations

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SeAH Networks achieves end-to-end IT performance visibility, faster problem remediation and measurable cost savings with eG Innovations' eG Enterprise

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Shufersal achieves end-to-end cloud performance visibility and rapid remediation with eG Innovations' eG Enterprise

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Sisters of Mercy Health System achieves proactive IT monitoring and reduced downtime with eG Innovations' eG Enterprise

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SkyLink Data Centers achieves proactive Citrix performance management and 25% higher server density with eG Innovations' eG Enterprise

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Spadafy achieves secure, proactive VDI for healthcare with eG Innovations

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St. Charles Health System achieves unified monitoring and 50% faster caregiver logins with eG Innovations' eG Enterprise

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Super-Server, LLC achieves proactive monitoring and improved customer service with eG Innovations' eG Enterprise

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Systemat Digital Hub achieves rapid root-cause detection, halved incidents and €55,000 savings with eG Innovations' eG Enterprise

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The Depository Trust & Clearing Corporation achieves simplified IT monitoring and faster problem detection with eG Innovations' eG Enterprise

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Union Solutions achieves 24x7 service continuity and faster root-cause resolution with eG Innovations' eG Enterprise

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