eG Innovations
48 Case Studies
A eG Innovations Case Study
Spadafy is a U.S.-based specialist in healthcare IT and a managed service provider offering fully managed VDI and consultancy to hospitals and clinics across 15+ states. They needed end-to-end observability to prove when issues were caused by customer applications (not their VDI), deliver proactive 24/7 alerts for patient-critical systems, produce regular performance reports, and automate routine tasks so skilled staff could focus on high-value work.
By deploying eG Enterprise in Azure with out-of-the-box thresholds, AIOps root-cause analysis, customizable dashboards and pay-as-you-use licensing, Spadafy gained unified monitoring, instant alerts and customer-ready reports. The solution enabled faster, evidence-based incident resolution, reduced finger-pointing with customer IT teams, improved operational efficiency and scalability—driving revenue growth and increased market share for their healthcare VDI services.
Rod Janson
Co-Founder