Case Study: New Pig achieves end-to-end performance visibility and consolidated monitoring with eG Innovations

How New Pig Keeps its Promise to Digital Consumers

New Pig, the global leader in workplace cleanup and safety solutions since 1985, needed to guarantee end-to-end digital performance to keep its service promise. A proliferation of point monitoring tools left IT without unified visibility, proactive alerts, or reliable problem isolation, so the IT team set out to find a single solution that would provide full-stack, end-user–focused monitoring and accurate incident assignment.

After an eight-month evaluation New Pig deployed eG Innovations’ eG Enterprise, gaining a single-pane-of-glass view of infrastructure, applications, and user experience. The rollout consolidated multiple tools, enabled proactive monitoring and automated root-cause isolation, improved incident routing and resolution times, and even included a vendor-built integration delivered in weeks; New Pig is now expanding coverage to more affiliates, live reporting and its AWS environment.

New Pig

Casey Maines

Senior Systems Admin