Case Study: DKV Mobility improves application monitoring and capacity planning with eG Innovations

DKV Mobility - Customer Case Study

DKV Mobility, a leading European B2B mobility and logistics platform, needed better visibility and capacity planning as its workforce and digital services expanded rapidly across Europe. With growth from 1,000 to 2,500+ employees, the company wanted to support critical applications like Microsoft 365 and its cloud modernization strategy while keeping IT monitoring efficient. eG Innovations’ eG Enterprise was used to help address these challenges.

eG Innovations implemented unified application and infrastructure monitoring with customizable dashboards, automated reporting, root-cause diagnostics, and capacity planning across DKV Mobility’s on-premises and hybrid environment. The solution improved application performance monitoring and helped lower MTTR, while standard reports uncovered a 25–30% increase in email archiving demand and antivirus scanning impact so capacity could be expanded in time. DKV Mobility also benefited from strong local support and a platform that supports future SaaS and multi-cloud growth.

DKV Mobility

Kai Veldkamp

Head of Data Center Services