Case Study: Logic Springs Technologies achieves total performance visibility and meets SLAs with eG Innovations' eG Enterprise

Keeping IT Services On-Track

Logic Springs Technologies builds custom software and configuration-management tools for locomotive maintenance used by three of the four largest U.S. railroads. As an ASP they needed to guarantee application service levels across a growing, heterogeneous stack (Windows/Linux, VMware ESX, Citrix, DB2, JBoss, networking and newer components like RabbitMQ and HAProxy) while giving developers log‑file alerts and systems engineers real‑time infrastructure visibility without creating alert fatigue.

eG Innovations deployed eG Enterprise to add pattern‑based log monitoring and then quickly extended coverage to the full stack (including custom models for RabbitMQ and HAProxy). The single‑pane‑of‑glass with embedded analytics delivers targeted, actionable alerts and fast root‑cause data, helping Logic Springs meet SLAs, reduce alert noise, speed troubleshooting and save time and money.

Logic Springs Technologies

Mario Camchong

Senior Systems Engineer