Case Study: PQR BV achieves end-to-end performance visibility and reliable VDI user experience with eG Innovations' eG Enterprise

PQR - Customer Case Study

PQR BV is a leading Dutch systems integrator and advisor specializing in modern datacenters, workspaces and cloud solutions. With a heavy focus on server‑based computing and virtual desktop infrastructures, PQR faced growing monitoring and management demands—customers needed consistent end‑user performance and end‑to‑end visibility that vendor tools alone could not provide to quickly diagnose sporadic slowness and delivery issues.

To address this, PQR partnered with eG Innovations and deployed eG Enterprise as part of its best‑practice architecture. The solution provides service‑topology views for end‑to‑end visibility and is used for health checks, performance tuning and capacity analysis; PQR trained four consultants to support joint customers (including GVB and UMCU). The result is faster root‑cause identification, improved performance and capacity planning, and enhanced managed‑service offerings that help ensure a reliable user experience.

PQR

Mark Olij

Alliance Manager