Case Study: NMC (leading manufacturing company) achieves end-to-end SAP performance visibility and rapid troubleshooting with eG Innovations' eG Enterprise

Leading Manufacturing Company turns to eG Enterprise for Monitoring its Virtualized SAP Applications

NMC, a global manufacturer whose day-to-day operations for thousands of products, customers and suppliers depend on SAP, had virtualized its SAP landscape on VMware with NetApp storage and Microsoft SQL back-end. Repeated SAP outages and slowdowns — coupled with siloed Nagios/home‑grown scripts and reliance on an external SAP provider — left NMC’s small IT team without end-to-end visibility and unable to quickly pinpoint root causes, creating global business impact.

NMC deployed eG Enterprise to gain a single-pane view across applications, VMware, SQL, storage and network. After a short POC and same-day production rollout, the solution delivered proactive alerts, faster root-cause diagnosis (from 2–3 days to about 5–10 minutes), improved SAP availability, cost savings and the ability to monitor and hold its service provider accountable.

NMC

Dieter Huppertz

IT Infrastructure Operations Manager